Here are the webcast replay details for the CA Service Management Quarterly Webcast on Tuesday, June 9, 2009 at 4:00 p.m. EDT.<br><br>

<b>Topics:</b><br>
- Demonstration – Xtraction for Service Desk, drag-and-drop design of interactive dashboards and reports for CA Service Desk - Presented by Hagrid Solutions<br>
- Overview of Web Services – Presented by Christine Garner<br><br>

<b>Description:</b><br>
Xtraction for Service Desk – delivering an efficient, secure and extensible solution to service management status reporting.<br><br>
<b>Benefits include:</b><br>
• Visually rich, interactive real-time dashboards that can be scheduled for export.<br>
• Intuitive interface enables dashboards to be designed in minutes<br>
• Elevation of your service management capabilities and ITIL maturity<br>
• Removed dependency on specialized technical reporting staff<br><br>

<b>Click Here To Access Replay: </b><a href="
https://www.livemeeting.com/cc/cai/view?id=55QQKN&role=attend&pw=Qc%40%21B%259%22m">https://www.livemeeting.com/cc/cai/view?id=55QQKN&role=attend&pw=Qc%40%21B%259%22m</a><br><br>

Meeting URL:  <a href="
https://www.livemeeting.com/cc/cai/view">https://www.livemeeting.com/cc/cai/vieew</a><br><br>

Meeting ID:  3HG5PC<br><br>

Meeting Key:  Qc@!B%9"m<br><br>

*PRESENTATIONS WILL BE POSTED OUT ON THE WEBSITE SEPARATELY!