Steve Harvey


Blog Post created by Steve Harvey Employee on Feb 23, 2018

People who know me best, know I love to do this....


I have just spent a week in Spain doing a customer workshop where the language barrier could have made a difference but for some really great collegues who bridged the gap between my almost no exisitant Spanish and their considerably better English. I can't tell you how important it was in this situation to use illustration with clear and precise language, to get my message accross . Between us we were able to get a clear picture of the customers environment and future requirements.


So, my three top tips in order of importance. Speak clearly and use a simplified vocabulary, illustrate as much as you can by whiteboarding and take along a collegue who can translate the hard stuff. Some great collaboration this week; an enjoyable and hopefully productive exeprience.