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2017

CA Technologies Named a Leader in the IDC MarketScape for Agile PPM

September 28, 2017 09:00 AM Eastern Daylight Time

NEW YORK--(BUSINESS WIRE)--CA Technologies (NASDAQ:CA), today announced that it has been named a Leader in the “IDC MarketScape: Worldwide Agile PPM 2017 Vendor Assessment – Enabling Adaptive Planning for Emerging Markets, DevOps, and IoT.”*

In this IDC MarketScape, Melinda Ballou, research director for IDC's Agile ALM, Quality and Portfolio Strategies service, noted, “IDC continues to see adoption of agile PPM solutions for dynamic execution and innovative decision making via automation to enable speedy responsiveness and invocation for dynamically changing initiatives.”

“CA’s combination of best-in-class Agile and PPM solutions gives organizations clear visibility into the status of their investments and the key work happening across the portfolio and connects that work to the company’s overarching business strategy,” said Surya Panditi, senior vice president and general manager, Agile Management at CA Technologies. “This recognition from the IDC MarketScape validates our approach to connecting strategy with execution so our customers can realize the benefits of their investments, deliver value faster, and ultimately become more competitive in their respective markets.”

The IDC MarketScape underscored the following key differentiators across CA Technologies’ PPM and Agile suite of solutions in the 2017 report: “CA Technologies is very well positioned for agile PPM, having both a strong enterprise agile solution with CA Agile Central (which is being interwoven into its DevOps product portfolio) and a high-end enterprise PPM solution with CA PPM, which is being more closely integrated with CA Agile Central for clients seeking coordinated agile PPM capabilities.”

Over the past year, CA Technologies has delivered advancements that continue to differentiate CA Agile Central and CA Project and Portfolio Management (PPM), including:

  • Advanced integrations between CA Agile Central and CA PPM, offering customers a 360 degree view of all work across agile and traditional teams across the enterprise.
  • Team Board in CA Agile Central, bridging the gap between team-level autonomy and company strategy, offering process flexibility for teams while ensuring visibility and alignment to business strategy.
  • Most recently, CA introduced CA PPM 15.3 with new features that modernize the project management office and allow users to spin up projects in minutes-not days.

Read more:

CA Technologies Named a Leader in the IDC MarketScape for Agile PPM | Business Wire 

ImagensDescrição

01.  Abra o CA SDM

> Vá na ABA Administração

> Service Desk

> Mudanças / Change Orders

> Categorias / Categories

> Abra a categoria desejada

02. Clique na sequência / sequence 
03. Na lista de status clique no status desejado para notificar
04. Clique em Ações quando verdadeiro / Update actions on True
05. Procure pelo tipo Notificação múltipla / Multiple notification
06. Selecione Task Notification e clique OK
07. Clique no link / Task Notification
08. Clique na ABA Objetos / Objects
09. Selecione workflow task assigneee
10. 

 

 

 

know_more.png

Summary CA Process Automation 

Summary CA Service Management Community 

Service Desk Manager 15 days Implementation 

CABI:: Summary - BOXI for CA SDM 

Summary CA SDM Scoreboard 

 CA SDM::. Everything you need to know about Notification variables 

 

Multiple/duplicate events may be triggered when updating a Change Order ticket's status field 

Notifying the Assignee of a Workflow Task when the Task Status changes 

Gerenciamento de mudança

 

Como criar uma mudança?

 

Existem alguns caminhos para criar uma mudança, aqui apenas é um dos caminhos, normalmente utilizado por usuários avançados, sem auxilio de diversas funcionalidades que a solução dispõe.

 

ImagensDescrição
01.Na guia Service Desk
02. clique no menu Arquivo 
03. Nova requisição de mudança
04. Preencha os campos da mudança 
05. Clique em Salvar

 

 

 

Gerenciamento de mudança - CA Service Management - 14.1 - Portuguese - Brazil - CA Technologies Documentation 

Requisições de mudança - CA Service Management - 14.1 - Portuguese - Brazil - CA Technologies Documentation 

Procurando o quadrante do Gartner?

 

Eu compartilhei ele neste link:

ITSM_Gartnert.pdf

DICA PDM_MACRO: dtlDropdown (ADVANCED MODE) 


Imagine a seguinte necessidade: Ao invés de exibir o atributo COMMON_NAME de uma factory com a PDM_MACRO dtlDropdown, você queira exibir um outro atributo qualquer dessa factory sem ter que usar a função javascript detailDropdown. 
Para isso é necessário utilizar o parâmetro "use_list_display", conforme exemplo abaixo do atributo "Prioridade" que pode ser aplicado em qualquer formulário de edição: 

 

<PDM_MACRO name=dtlDropdown hdr="Nova prioridade" attr=priority lookup=no list_display="$list.description" list_orderby="enum" rel_attr_name="REL_ATTR" use_list_display=1 whereclause="enum IN (0,1,3,5)" factory=pri> 

 

Mais detalhes aqui: 
https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec597465.html

 

 

CA SDM Brasil Sumário - Índice 

 

As publicações descritas neste post foi postada inicialmente na comunidade do facebook denominada CA SDM Brasil  e criada Por: Daniel Bighelini