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All People > Andrew Nguyen > Andrew Nguyen's Tech Tips > 2016 > August

Verify which version of Java is being used:

java -version


If java version is not correct, update .bash_profile with following lines:



export JAVA_HOME






export PATH


Install java and javac onto machine:

sudo update-alternatives --install /usr/bin/java java <JAVA_HOME>/bin/java 100
sudo update-alternatives --install /usr/bin/javac javac <JAVA_HOME>/javac 100

Update java to desired version:

sudo update-alternatives --config java

sudo update-alternatives --config javac


Navigate to the following directory:


Locate certificate file: corporateuserstore.pem


Stop application server


Run the command

keytool -keystore "<JAVA_HOME>\jre\lib\security\cacerts" -import -file "<LOCATION_OF_PEM_FILE>\corporateuserstore.pem" -trustcacerts -alias CADIRTrusted


Start application server


Using incorrect version of Java:

Update file


Look for lines: "# ----------------------- start CA IAM FW changes -----------------------"


Then update JAVA_HOME value with desired JAVA_HOME

Linked Knowledge Doc:

Install Client Tools with Documentation option


When selecting the "Documentation" option to install Client Tools, the installer will not complete and fail due to this option being selected. A workaround would be to uncheck the documentation option or to follow the below steps:


1. Install client tools

2. Select the Documentation

3. It should ask for the Language zip. Before selecting the language zip edit the file C:\Program Files\CA\Identity Governance\Client Tools\Software\assembly-Docs.txt and remove DNA in 19th line. That means, change the following from:






4. Then proceed to select the zip file in installer.

5. The installer should complete now.