Andrew Nguyen

NullPointerException JAVA error when performing BULK upload on Identity Manager

Blog Post created by Andrew Nguyen Employee on Jul 18, 2017



Why does this NullPointerException appear when doing a Bulk Load on CA Identity Manager?


org.apache.jasper.JasperException: java.lang.NullPointerException
at org.apache.jasper.servlet.JspServletWrapper.service(
at org.apache.jasper.servlet.JspServlet.serviceJspFile(
at org.apache.jasper.servlet.JspServlet.service(




Make sure all the required fields are filled out as this is required to upload users. For example, in the feeder file located here:

<CA_IDM_HOME_FOLDER>\IAM Suite\Identity Manager\tools\samples\Feeder\CSVSamples


This header line has the following attributes:



Try to use this sample and adjust as necessary as these attributes are mandatory or an error will appear.