Blogs

1 person recommends this.
Clarity Client Automation 14.0 SP3 - What's new community presentation-20191010 1316-1 Thursday, October 10, 2019 2:16 pm  |  GMT Summer Time (London, GMT+01:00) Play recording (59 m
0 comments
Be the first person to recommend this.
In my last post , I described the role and characteristic duties of a Product Manager. Now I want to take a minute to highlight the differences between two often-confused roles within many organizations: the Product Manager and the Product Owner. (Note that these are roles , NOT titles. For example, you may call "Product Managers" in your firm "Capability Owners" because it indicates they own the budget for the product. They're still Product Managers even though their title says Owner.) Most products have one or more Product Owners. Our team has collectively found that Product Owners do the following things: Understand the (internal or external) audience ...
0 comments
Be the first person to recommend this.
It's difficult to get much further into this conversation without discussing who the product manager is and what they do. Who is a product manager? Put simply, a product manager is the person who runs or guides one (or more) products. That is, they are responsible for one or more of the things we defined in this earlier post . That may sound overly simplistic, but I think it helps to define it in writing/out loud because it narrows down who actually performs this role. Based on our own experience managing Clarity PPM and our gathered research from other customers, our team has determined the Product Manager role (whether or not the person has the title) ideally ...
0 comments
Be the first person to recommend this.
What’s New in Clarity PPM 15.7 W ith  @David Sprague , Product Development, Clarity PPM Q: What are the biggest improvements in Clarity PPM 15.7? A: Let me break it down into four buckets.  In the first bucket, we have new modern tools for different personas, like project managers, portfolio managers or team members. Our task hierarchy timeline, for example, gives you that visual way of managing tasks that customers really like. We’re bringing in boards, which are very intuitive and easy ways to manage investments and work across a lifecycle.  We’re also bringing in additional capabilities around idea management and custom investment types, ...
0 comments
Be the first person to recommend this.
In my last two posts ( here and here ), I focused on defining what value is and the typical categories of value out there. Here I want to focus on the most effective method I've seen so far for articulating and measuring  business value -- since that's what most of our organizations are really after. In most cases, customers articulate value in terms of a common  value element . What's a value element, you ask? It's a breakdown or decomposition of a goal or outcome that is big enough to be easily understood but small enough to be delivered within a fairly short timeframe. Value elements are often given different names: Epic, marquee feature, and sub-epic ...
0 comments
Be the first person to recommend this.
In my last post , we arrived at a working definition of value. Now, I would like to have a brief discussion of different types of value that could all contribute to  business value . In my conversations with customers over the years. I've generally found that value can be divided into 4 main types: Commercial or market value -- This is, by far, the easiest one for most businesspeople to understand. Incremental revenue generated or cost savings obtained, market share gained, customers acquired, etc. Value that can be expressed in typical financial or commercial metrics falls into this category. Sentimental value -- Sometimes, a thing or action has value ...
0 comments
Be the first person to recommend this.
One of the most common refrains heard in organizations making the projects-to-products transition is that they are more focused than ever on business value . In fact, some more "enthusiastic" souls seem to be obsessed with this concept -- we need to maximize business value -- but is that really a concrete concept that we can all agree upon? This post takes a look at the definition of  value . According to Merriam-Webster, value is the " relative worth, utility, or importance " of something. The interesting word here is "relative" as it implies that value can only be measured in relation to something else. Something can be more valuable or less valuable than ...
0 comments
Be the first person to recommend this.
When making the product transition, a common question I hear from customers goes something like "We don't have products; how does this product transition stuff apply to us?" Whether or not you call them "products" will often be based on a series of factors: Internal or external audience Your particular industry Nature of the value being delivered As long as whatever it is meets the criteria outlined in my previous post , it could be considered a product for the purposes of making this transition. Here are just some of the terms that we have heard used in various customer organizations for "products": Capabilities Platforms Systems Applications ...
0 comments
Be the first person to recommend this.
Yesterday I posted about the defining characteristics of a product. In conversations with customers, we've often found it useful to discuss an example of a "product" that illustrates how a product might be distinct from other investment types such as applications or systems. Here's one example of a possible  product : Airline Check-In Durable asset/sequence that receives recurring investment and an indeterminate end date Has a manager (or group of managers) responsible for the experience In this case, the airline may use it "internally" to place people on their own planes or contract it for use "externally" with regional carriers (as an example) ...
0 comments
Be the first person to recommend this.
Clarity PPM Newsletter Welcome to the latest edition of the Clarity PPM Newsletter, where you will find the latest product updates, news, and resources. Live Webcast: Roadmapping Your Enterprise Plans It's time to change how we plan in the enterprise. Come and Join us on October 17th to see how roadmaps in Clarity PPM ends your organizational fatigue with drag-and-drop speed, real-time insight and quick changes on the fly. RSVP Some Tips on Using Roadmaps Take a tour through these e-books, papers and webcasts to learn more about the roadmapping tools in Clarity PPM. Forge plans in minutes, then add the details around team, tasks and budgets as ...
0 comments
1 person recommends this.
In speaking with customers attempting to make the projects-to-products transition, I'm often reminded of the early days of the expansion of PPM. We would often run into customers asking the key question: "What IS a project (for our organization)?" They say history repeats itself; lots of customers are now asking "well, what is a product for us?" It's not always asked with intent, either. Some practitioners ask the question out of confusion as they don't see their organizations delivering traditional "products". A major government organization expressed concern that "we don't really have products". We then proceeded to have the following conversation: ...
0 comments
1 person recommends this.
One of the primary drivers for many organizations to move toward a product-based organization is to get to a model that encourages consideration of the total investment lifecycle and total cost of ownership around their technology investment -- but have you ever wondered how we got to a place where the setup investment (e.g. project) got so disconnected from the operational spend? Historically, fixed assets were purchased based on justification around their entire cost -- you wouldn't create a "setup asset" and an "operational asset." So what happened? It's probably difficult to pinpoint a specific set of circumstances that led us here, but I do have a story/urban ...
1 comment
1 person recommends this.
Our customers and industry analysts agree that the time has come to make the transition from "projects" to "products" -- but many organizations seem to be struggling with how to get started or what to do. This blog is to discuss key success factors of our own project-to-product transition to provide insights into what might be confusing or challenging to your organization.  This blog will only be as interesting as your feedback. We will (attempt to) post once each business day and want to hear your comments/feedback/questions. If you find this valuable, please take a few minutes each day to contribute. Ask questions, suggest improvements, or just chime in to ...
0 comments
2 people recommend this.
In coordination with our services partner Enterprise Studio and ITSM expert Indrajit Banerjee, we are excited to bring you the next blog in our series about implementing service management beyond IT. Stay tuned for additional blogs and supporting webcasts with industry experts for additional insights about how you can evolve your enterprise and improve your ROI. We’ve discussed in general terms how service management can break out of its IT-associated box, and examples of enterprise management use cases. If you missed that installment, you can read it here , then listen to the recording of our ITSM – The View Beyond IT webcast for more examples and ...
0 comments
Be the first person to recommend this.
Final count down of cool things in Clarity PPM with reasons No. 11 to No. 15. ICYMI: Part One  and Part Two . 11. Self-service business intelligence (BI) The right data warehouse can deliver real competitive advantages and adding BI tools designed to fully exploit the data they collect is performance multiplied. The only problem is that legacy BI tools can be expensive and time-consuming. If your BI tool is outdated, you can easily spend hundreds of hours a year writing queries, scrubbing data and generating ad-hoc reports—i.e., losing valuable lap time. At the other end of the track, modern BI tools are interactive. Their simplified dashboards provide ...
0 comments
Be the first person to recommend this.
We would like to personally invite you to join us at  ONUG Fall 2019 , the industry’s leading conference for actionable IT transformation. There are many reasons to join Broadcom at ONUG Fall 2019 NYC, October 16-17 at the Metropolitan Pavilion as we showcase the latest in next-gen  AIOps analytics for Private/Public Cloud and SD-WAN   architectures powered by the new TRIDENT 4 switch series with  In-band Flow Analyzer  (IFA) 2.0. The combined solution operationalizes the private cloud by combining AI and ML with rich, granular packet data captured at the chip level for one-of-a-kind network analytics and automation. If you’re planning to attend, ...
0 comments
1 person recommends this.
Hi The Layer7 Identity Suite team are proud to announce the general availability of newest cumulative patches for our Virtual Appliance versions 14.2 and 14.3. In this release, we have added some new and existing features: Virtual Appliance is now shipped with AdoptOpenJDK 1.8.0_212. CA Identity Suite has shifted the primary support from Oracle JDK to AdoptOpenJDK, a popular free version of Java that derives its source from OpenJDK. The Cumulative Patch replaces the  embedded Oracle Java libraries in the components with the AdoptOpenJDK libraries. Note:  After applying the Cumulative Patch, the Java folder is still named   jdk1.8.0_71 . However, ...
0 comments
Be the first person to recommend this.
Continuing the count down of cool things in Clarity PPM with reasons No. 6 to No. 10. ICYMI: Part One 6. Roadmapping for simplified project portfolio management Traditional investment planning is too cumbersome. When users are required to articulate too many project details (features, budgets, architectural plans, team allocations) at too granular a level just to get started, you run the risk of ending up with no meaningful planning at all. Clarity PPM’s roadmap feature serves as a communication tool that allows users to earmark funding and work cycles without having to detail discrete capabilities. Stakeholders can still view and sort investment ...
0 comments
Be the first person to recommend this.
Hi In our continues effort to allow our customers to be able to use our products on the latest platforms, we are pleased to announce to we are now supporting Oracle 18c and Microsoft SQL Server 2017 as a supported database platforms for our Identity Manager and Identity Governance solutions (Identity Portal support is still in the works). Note that this certification is only relevant for customers who are running versions 14.2 and 14.3 of our solutions. Platform support matrix link: Identity Manager 14.3:  https://docops.ca.com/ca-identity-manager/14-3/EN/platform-support-matrix/server-environments#ServerEnvironments-SupportedRepositories ...
0 comments
Be the first person to recommend this.
Make sure you are getting the most out of Clarity PPM. Here are the first five cool things about the project portfolio solution: 1. A modern, social user experience Each day, workers become more accustomed to living in an app economy where communication is easy and technology simplifies their lives. But enterprise tools—including many PPM solutions—haven’t kept up. They don’t simplify everyday tasks, don’t facilitate in-context communication and sometimes don’t even provide a way to see what people are working on without navigating through multiple screens. As a result, we redesigned Clarity PPM to be faster, easier and more intuitive. Everyday tasks are ...
0 comments