Catherine Schuman

Community View: Rich Burke, Featured User (April 2015)

Blog Post created by Catherine Schuman Employee on Apr 15, 2015

Once a month we'll shine our virtual spotlight on one of the CA DevTest community's members. It's just a fun, easy way for us to get to know one another a little bit beyond our work-related interactions here on the site. This month, we're featuring Rich Burke, Support Analyst, Aviva.


Location:  United Kingdom


Current Gig:  Service Virtualisation support


One word that describes how you work:  Efficiently


How do you use CA Communities and any suggestions for others? I help answer questions using my knowledge and experience. I’d like to be able to use it to share best practice, so I can learn from other organisations how they’ve implemented Service Virtualisation, and all the processes and tools around it.


Mac or PC? PC

Mobile Device? I don’t have a mobile ‘phone.


Apps/software/tools you can’t live without? The only thing I can’t live without at work is…Post-it notes. I organize my world using these!


Besides your phone and computer, what's your favorite gadget? I don’t own any gadgets.

What’s your daily work space like? Minimal. I have a photo of my wife, a pen and a stack of Post-it notes

How do you balance life/work? I have a simple method – I arrive and leave at the same times each day, and I leave my work at work.

Best advice you can give and you have received? All situations are temporary. This can be easy to forget when you’re caught up in something, and it helps to remember that the situation will pass.

What everyday thing are you better at than anyone else? Optimization.


Outcomes