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2015

Community, on September 1, we will be consolidating the Performance Management and Performance Center categories in this community. Read this blog article to understand the details and how it may impact you: Performance Management / Performance Center Category Consolidation

 

UPCOMING EVENTS - RSVP to let us know if you can attend

September 22 CA Performance Management Office Hours: A Live Online Chat [September 2015]

October 6 CA UIM Office Hours: A Live Online Chat [October 2015]

October 15 CANCELLED: CA eHealth Office Hours: A Live Online Chat [October 2015]

November 3 (cancelled) CA Spectrum Office Hours: A Live Online Chat [November 2015]

December 3 CA Network Flow Analysis (NFA) Office Hours: A Live Online Chat [December 2015]

 

NOTEWORTHY

CA Spectrum Webclient - What, Why, How..

Performance Management / Performance Center Category Consolidation

Known Issue: Spectrum 9.4.3 - Linux - HTTP Status 500 - Unable to compile class for JSP

 

NEW IDEAS

If tunnels and SSL disabled in robots/hubs, do not expose any SSL certificate.

disable SSLv3 and change DH parameter to use 2048 bit

ntp_response probe should be able to check public ntp servers

 

Spectrum

Spectrum - make snmp v3 profiles selectable from attribute editor

Change color in Monitored Landscape

Alarm generating at device level even though the interface is in maintenance

Spectrum - Revert events back to default/CA out of the box state

NCM - Save to Startup Task from Alarm Manager

Statistic Counter for Ports

Scrolling Banner

 

eHealth

eHealth and Oracle on Microsoft Cluster

 

UIM

Windows 10 Support for Infrastructure Manager

CA UIM MultiTenancy using Accounts and Dashboards

Download GA probes in one single zip file

AC Option to Clear Log, as well as View Log

Monitoring AS400 job queues.

Password expiry policy

 

TECH TIPS

Tech Tip - nhLoadDb hangs up, NH_TEMP01.DBF fills up

CA Visual Infrastructure - how to enable Smart Interfaces for PDUs

Known Issue: Spectrum 9.4.3 - Linux - HTTP Status 500 - Unable to compile class for JSP

 

Read the Last Edition ---> What you may have missed (August 10 - August 16)

In our continued series on "Meet the CA Support Engineer" this month we'd like to introduce you to Steve Moran who offers support with CAMM, eHealth and Performance Manager. You can read more about him here -->  Meet CA Support Engineer for eHealth, CAMM, CA Performance Manager: Steve Moran

 

Just in case you missed this, did you know.. CA Spectrum chat is now available!!! http://ca.com/chat

 

New and Noteworthy

Spectrum Ideas Update - August 2015

Network Capacity Planning

 

Events coming up:

August 20:   New Member Webcast - August 2015

August 25:   IM Community Webcast - Making Spectrum Easy to Use

 

New Tech Tips

IM Tech Tip Rollup         (July 2015)

The specified item was not found.

New KB: HTTP 500 error accessing the DA based DCdebug page

Tech Tip - Searching for polling errors

Tech Tip: HTTP 500 Error opening live health, after upgrade to 6.3.2.09

Tech Tip: Flow Statistics fails to populate graphs

Issue with Database Discovery

logmon GUI throws "unable to locate 'file.log' " when trying to View a log file

Tech Tip: logmon GUI throws "unable to locate 'file.log' " when trying to View a log file

Tech Tip - CA Visual Infrastructure Exporting Device List

Tech Tip: NV - Disable QoS datasets for better performance

TECH TIP: PM 2.x "403 Forbidden" error when attempting to run REST queries against CAPC

 

New Ideas

 

CA Spectrum

Unicode in CsEvFormat files

Installer should handle non-default passwords

Spectrum 10 - Maintenance Schedule should support WEEKS OF MONTHS

Add Attribute for Virtual Server Path

SANM functionality for Corba event interface

Generate a Global Alarm for the Universe in Spectrum

Secondary Server monitoring in Spectrum

 

CA Unified Infrastructure Management (UIM)

New Designer: Missing many features from old Dashboard Designer

Sybase probe tempdb_device_size checkpoint behavior change

UMP Customization Steps during UMP Installation

EMC XtremIO monitoring

CDM-Default Monitoring

Unified Management Portal - please make a correction for unit prefix displayed in graph

Alarms for devices in maintenance mode "leak" if the connection to the backend database is temporarily lost

by default, logging of clear text passwords should be avoided

UMP - usernames with captial letters

 

CA SystemEDGE

systemedge

Sysedge support for Debian 8 “Jessie“

 

Read last months edition --> What you may have missed (August 3 - August 9)

CA Spectrum chat is now available!!!  http://ca.com/chat

Hello Team,


After x64, there is tremendous interest in the CA Spectrum webclient. We are very excited as well, and there is a demo scheduled  for the community too.

While we do that, I wanted to make the team aware of our rationale behind the work and also our thinking direction. The idea is for you all to review our scenarios and requirements and shout out if you think we are missing something. Here  is our story below..

 

Monitoring is mostly read/view only operations that revolve around alarm/events and triage of those situations – typically done by operators, whose numbers in most deployments could range from 10s to 100s

Administration is the configuration aspects of the tool itself – Spectrum in this case – typically done by administrators, whose numbers in most cases are very small

The philosophy would be to let administrators continue to use the Java OC Client and the operators can then be shown the Web Based View of Spectrum to do the key triage operations.

.

Below are the key capabilities being considered for the solution:

1.       Alarm and View with info like in the OC client

a.       Ability to see GCs on the left hand pane

b.      Ability to select alarm/event on right hand pane, with details of the alarm on the right bottom pane

                                                               i.      Alarm type, severity, probable cause, root case, impacted devices etc

                                                             ii.      Try to replicate as much information as possible from events tab

2.       Ability to acknowledge, clear, open ticket for the alarm

3.       Basic diagnostic capabilities for device on which alarm is asserted (ping, poll, traceroute etc)

4.       Ability to get “Alarm Filters” and show alarms per the filter

5.       Ability to see the visual representation of the IT environment (aka topology). This is difficult and hence try for neighbors view first and then full topology

6.       Ability to not get onto VPN for OC Web (good to have) (use https)

7.       Ability to get alarms/events from Spectrum automatically (near real time), without needing to click refresh

8.      Ability to set Session Timeout.

9.      Ability to logout from Web Client.

10       Ability to see hierarchy of GCs in the left pane, in addition to the normal GC list

11      Ability to run diagnostics from the SS, specifically traceroute, else it is useless for the users for triage, if run from OC server itself

                  * Also should consider SDC environment for these

12      Add  the numeric value of the impact in the alarm tab – this will help users gauge the impact

13      Ability to send the selected alarms as email to an user

                               In addition to the alarm details, it would be good to have the link back to the alarm as well

14      Ability to see Custom attributes added by users, as columns, in the main alarm view – this is needed as at times users need to sort alarms on that custom value

15      Ability to have custom actions, preferably script – this will help users to drive actions, including, but not limited to opening other tools in context, to help triage better

                      If complete script for action is not currently possible, launching UIM and PM, preferably in context at the minimum should be there

16      Ability to have “themes” or CSS’ for visualization. This will help users to be able to pull the theme/s from the other tools  - will allow to drive usability and efficiency

                    At the minimum is having two themes "Performance Management" and "UIM" – since the Spectrum Web View could be embedded in those products, and having a  

                     similar look / feel will enhance the integration

17.       Ability to view model events as well. The use case would be that there is an alarm but also be able to view the events that may have led up/contributed to the alarm but

           didn't generate their own alarm.

 

Please review this everyone, and please call out if you think we have missed something. My list was upto 12 and the remaining ones got newly added based on my 1:1 reviews till now. So please provide your feedback and critique, we listen

Get to know and 'follow' our August 2015 Featured Community Member --> Community Member Spotlight for August - Catalin F

 

New and Noteworthy:

Top 5 Reasons To Upgrade to CA Spectrum 10.0

Meet CA Support Engineer for CA Spectrum: Joerg Liesenfeld

CA Spectrum chat is now available!!! http://ca.com/chat

CA Unified Infrastructure Management: July 2015 Monthly Product Release Update

 

Upcoming Event(s)

IM Community Webcast - Making Spectrum Easy to Use

 

New Tech Tips
Tech Tip: UIM integration with NFA Error: HTTP request to NFA status line: HTTP/1.1 404 Not Found

Tech Tip: NFA 9.3.2 Memory Requirements

Spec KB: When installing CA Spectrum, an Installer UI Mode Error shows: Installer User Interface Mode Not supported

Spec KB: Getting error as "Invalid Server Address" when uploading the firmware using firmware task

Tech Tip: NFA 9.3.2 New Flow Statistics displays flow rates of all of your Harvesters (replaces NAST/NFAParser)

Weather Map Style in UIM dashboard - How to do yours!
CA Visual Infrastructure - Log files

CA Visual Infrastructure - core processes and ports

cdm - Unable to get CPU data (error)

Tech Tip - Searching for polling errors

 

New Ideas

 

CA Spectrum

New methods for modelling the contexts of Cisco ASA devices in Spectrum

Spectrum Event Codes Tracking

Support for Frame Relay Multilink interfaces

Unicode in CsEvFormat files

Installer should handle non-default passwords

 

CA Network Flow Analysis

In NFA provide support for more than 1 custom report running

 

CA UIM

set multiple alarming thresholds in the ibm_svc probe

Logmon probe should be able to use regex in file path and should read all resulted output logfiles

UIM URL_Response Probe to Support Active Directory Federated Services

Discovery wizard live updates

Create a Migration tool that can update the configurations in a super packages.

UIM integration with Docker

Give the emailgtw probe the ability to log all emails being sent.

Allow us to modify default alarm for inactive & running robots

Certifcatioin for IE 11 for UIM's UMP

Please Sort the Hubs in the UMP's Account Admin User Hub list

New Designer: Missing many features from old Dashboard Designer

 

Content Leaderboard - most pageviews

TECH TIP: "Failed to validate certificate" error on launching Live Health with Java 1.7u40 and later

Top reasons you have thought about leaving CAPC (to go back to whatever you had)

**** Defect Announcements ****

How To Enable NetFlow

UIM 8.2 First Impressions.....

Probes released during past 7 days

 

User Leaderboard! Thank you for all your contributions to our community!  (hint: follow these people)

KalyanSrinivas4u

Frank_Elliger

CatalinF

jonhcw

 

Read the last edition --> What you may have missed (July 27 - August 2)

Hello IM Community, The Support Teams have been busy authoring Tech Tips.  Check out all the new Tech Tips that are recently published below and let the support engineers know if you find them useful by adding a comment or "liking" them.   We have a great Spectrum event coming up the end of this month. Be sure to RSVP and let us know if you will attend.   The Spectrum events are always filled with great information thanks to kiran_diwakar and his dedication to our community.   Do you have an idea for a webcast?  Message me and let me know MelissaPotvin

 

Get to know and 'follow' our August 2015 Featured Community Member --> Community Member Spotlight for August - Catalin F
Thank you for all your contributions to our community!

 

ANNOUNCEMENTS:

CA NFA 9_3_2 GA Announcement

CA ADA-MTP r10.3 GA Announcement

 

UPCOMING EVENT:

IM Community Webcast - Making Spectrum Easy to Use

 

NEW TECH TIPS

Tech Tip - How to search for knowledge on ca.com/support

Tech Tip: Flow status in NFA 9.3.1/9.3.2

Tech Tip NV - Licensing

Tech Tip: How to determine what devices are supported by CA Spectrum?

Spec KB: Spectrum OneClick users are not populating in CABI

The specified item was not found.

Tech Tip - After install unable to view UCMonitor Website

Tech Tip NV - No MIB tables when creating new dataset and MIB Browser fails to load.

Tech Tip: SysEdge 5.7.1 on AIX CORE_DUMP Program diagsysedge

Tech Tip: How to uninstall a Linux NFA Harvester

Tech Tip : nhDiscoverPolicy -import command does not import policies exported by nhDiscoverPolicy -export

Tech Tip - Can I move any or all of the datafiles used by the eHealth DB to a drive with more space?

Tech Tip - What is actually in my datafiles?

Tech Tip - I need to delete a large number of retired elements from my eHealth database.

Tech Tip: UIM integration with NFA Error: HTTP request to NFA status line: HTTP/1.1 404 Not Found

 

 

NEW IDEAS

Better Alarm Sorting, more options.

cdm probe should have option to monitor file systems either from local zone of global zone in SOLARIS

VMware - environmental health temperature sensors (disk, motherboard, cpu, etc.)

 

Spectrum

Usability improvements of custom locator searches

CORBA API should be able to handle landscape handles above 0x80000000

Spectrum support for "VDOM" technology on Fortigate firewalls

New methods for modelling the contexts of Cisco ASA devices in Spectrum

 

CAMM

Support Migration of CAMM Device Packs to separate DCs in CAPM

 

UIM

Report on Groups

UMP help button considerations for flexible enviornment

Microsoft GP(Great Plains) monitoring in CA UIM.

Microsoft CRM monitoring in CA UIM.

Make Dynamic Groups visible to all users/contacts

USM Historical Alarm Searching

Monitoring of Hitachi NAS (HNAS).

Probe -monitoring Antivirus signatures

UIM: report time range display

More description for variables

Play a sound in the UMP when a specific alarm comes in

set multiple alarming thresholds in the ibm_svc probe

 

eHealth

eHealth LE browser live updates for new groups

 

Performance Center / Performance Management

Filter MFs in ODR for Groups which are not containing Devices

Allow users to add custom device pages

Chart per Metric with Components grouped by parent Item

Print all pages of Dynamic Views

A Dashboad View to Display Monitored Metrics for a device or device type

Add device location to views in CA PC

 

ADA

Support for ADA in Windows 2012 Server

Support for nCipher HSM with TIM on Multi-Port Monitor

 

 

Read the last edition --> What you may have missed (July 13 - July 26)

Getting to know our featured user for August - CatalinF

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What is your current job title?

Senior Consultant

 

Previous roles?

I spent the last 10 years as a consultant performing design, implementation and support for CA solutions, primarily those involving network management and service management. Prior to that I've worked for a number of years as a network administrator. I started working with computers as a passion ever since being in high-school 19 years ago, and I've been learning ever since.

 

What has been your most challenging task?

Installing CA eHealth in clustered Solaris environment; extending the system performing split-merge operation with support from CA Services; extending the system with a new Distributed Node in ZoneCluster. I performed Several upgrades of the system since it was installed back in 2009.

 

Favorite movie of all time?

The Shawshank Redemption

 

Favorite book?

The Earth's Most Beloved Son

 

What are some of your hobbies that keep you busy outside of work?

I like to go out and travel by care every time i get the chance. I like driving. I enjoy spending time with my family and friends every time we're able to meet in my hometown.

 

Can you share an interesting fact about yourself?

I'm self-learning and I like to know many things. If there's a problem that I encounter, I spend all the time needed solving it.

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