Suman Pramanik

Jaspersoft Server Cumulative Patch 6.2.1_5.2.1.4 Fails to install on Oracle RAC Servers

Blog Post created by Suman Pramanik Employee on Sep 15, 2017

Issue

Jaspersoft Server Cumulative Patch 6.2.1_5.2.1.4 Fails to install on Oracle RAC Servers 

 

Steps to Reproduce:

1. Exact the Cumulative Patch 6.2.1_5.2.1.4 ISO

2. Start the Install 

Actual Result: The build fails with error ORA-12514, TNS:listener does not currently know of service requested

Expected Result: The install should be successful 

 

 

Environment

Jaspersoft 6.2.1 database is configured on a Oracle RAC server.

Cause

This is a bug DE36561 and workaround is mentioned below

Workaround

This issue only will occur when JSFT is installed on Oracle RAC. To solve the problem, there is small config change in install.xml. To apply the changes do the following:

 
  1. Unzip the patch zip - ca_ppm_jaspersoft_patch_6.2.1_5.2.1.4.33.zip to a folder - ca_ppm_jaspersoft_patch_6.2.1_5.2.1.4.33.
  2. Navigate to bin folder in the patch and find the file - 'install.xml' script file.
  3. Replace the existing 'install.xml' with the one attached to install.xml .
  4. Then, run patch installation command.

Additional Information

Note: Above changes need to be done only if Jaspersoft 6.2.1 database is configured on a Oracle RAC server.

 

Knowledge Document CA PPM Jaspersoft Server Cumulative Patch 6.2.1_5.2.1.4 Fails on Oracle RAC

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