Suman Pramanik

Jaspersoft Server Cumulative Patch 6.2.1_5.2.1.4 Installation Information

Blog Post created by Suman Pramanik Employee on Sep 15, 2017

Dear All, 

 

“If you encounter an error  or a ‘Please Wait’ message that does not clear when attempting to access CA PPM Advanced Reporting after installing Jaspersoft Server Cumulative Patch 6.2.1_5.2.1.4 , it may be necessary to clear the browser cache on the client machine. The browser cache should be cleared for each user attempting to access Advanced Reporting.

 

If you are not able to access CA PPM Advanced Reporting after clearing the browser cache, or for any other problems using CA PPM Advanced Reporting please contact CA Technical Support (www.support.ca.com) for additional assistance.”

 

To confirm you are on the Jaspersoft Server Cumulative Patch 6.2.1_5.2.1.4

 

1. Login to PPM and click on About Page

2. If you are On Premise customer and you have access to Jaspersoft Console 

2a. Login to Jaspersoft console 

2b. Hit the URL http://servername:8080/reportservice/version.htm 

 

 

Regards

Suman Pramanik 

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