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Once a month we'll shine our virtual spotlight on one of the CA Process Automation community's members. It's just a fun, easy way for us to get to know one another a little bit beyond our work-related interactions here on the site. This month, we're featuring Michael Niebuhr, Senior Support Engineer, CA Technologies.


Location:  Woodstock GA

Current Gig: Senior Support Engineer

One word that describes how you work:  Chaotically

How do you use CA Communities and any suggestions for others? I am just a lowly support tech trying to help out where I can.

Mac or PC? PC

Mobile Device? Android

Apps/software/tools you can’t live without? Steam

Besides your phone and computer, what's your favorite gadget? Kindle

What’s your daily work space like? I work out of my basement with my 3 dogs attempting to lend a hand.

How do you balance life/work? I try to leave work at work, which can be difficult working since it patiently lurks just behind the closed screen of the laptop down in the basement.

Best advice you can give and you have received? Find something every day to: Laugh about, Learn from, and Love unconditionally.  

What everyday thing are you better at than anyone else? I don’t know.  Annoy my wife maybe? Recall obscure Simpsons references?


Good morning! We'll have more information soon, including programming, registration dates and pricing. But in the mean time, CA World '15 is November 16-20 -- save the date!


And, make sure that you're following the CA World '18 for all of the latest news and announcements.


Save the Date: CA World '15 is November 16-20

In continuation to our latest announcement on PAM 4.3 Alpha build validation program, we have  got a local sandbox instance ready on our LoD network to access it directly instead of going through PAM installation procedures.

The details are as below:

Solution Studio for solution designer:

Credentials: pamadmin/pamadmin


Solution Server for Administrator:

Credentials: pamadmin/pamadmin


Please access with Chrome or Firefox only. We are in the process of adding IE support.

Note: This is a shared sandbox environment so you may create your own sample solutions and deploy them. However, please take a backup by exporting the solution you have created as this environment may be refreshed periodically.


Once again, thanks for being part of PAM 4.3 validation program and we are eagerly waiting for your feedback and suggestions.

Once a month we'll shine our virtual spotlight on one of the CA Process Automation community's members. It's just a fun, easy way for us to get to know one another a little bit beyond our work-related interactions here on the site. This month, we're featuring Paimon Sorornejad, Infrastructure Engineering Senior, Cigna.


Location:  Bloomfield CT, working at Cigna

Current Gig: Infrastructure Engineering Senior.  Our Team is responsible for the dashboarding/monitoring and automation of the infrastructure

One word that describes how you work:  Automation!

How do you use CA Communities and any suggestions for others? The communities are my primary resource when it comes to asking “what do YOU do in your environment”.  One principle that we like to incorporate is not having to re-invent the wheel.  When it comes to automation, or trying to plan how to attack an issue, it’s always nice to get some feedback from the community on how others have tried to solve for the problem.  The idea sharing, as well as community based problem solving has also been valuable to our implementation of processes.

Mac or PC? PC (Booo expensive apple devices!)

Mobile Device? Android (Boooo iphones)

Apps/software/tools you can’t live without? Some form of social media (for keeping up with friends and family), Eclipse (for keeping my development skills up to snuff), Youtube (For how-tos and a good laugh), and Reddit (because all real news comes from Reddit)

Besides your phone and computer, what's your favorite gadget? Does my car count?

What’s your daily work space like? SOI running on one monitor, Spectrum/PAM monitoring on another monitor, and Email/Lync running on the third monitor.  Nothing else too fancy around my desk, except a picture of my dog and fiancée.

How do you balance life/work? Cigna prides itself on a Work-Life balance, so when we leave work, we do our best to detach ourselves from the environment and really focus on home life.  My mind is always thinking of innovating and automating which is what makes my work so enjoyable.  When you enjoy what you do, it’s very easy to seamlessly transition from work focus, to family focus.

Best advice you can give and you have received? The best advice I have received and can give is one of my favorite sayings “A bend in the road is only the end if we fail to turn with it”.  Every day we will face bends in the road, and just like driving a car, we follow that bend.  Too aggressive and we will eventually lose control, to lax and we will end up on the side.  Follow the bend with the bend, and you will eventually be comfortable enough where you can speed up and take the lead.

What everyday thing are you better at than anyone else? Well if you ask my fiancée, I’m very good at making jokes when it’s time to be serious.  I take it as a compliment, I mean she is in fact saying I’m ‘very good’ at it right?

CA Process Automation r4.3 Alpha build is published and you can access the same from validate.


Register in Validate, sign the Non-Disclosure Agreement, access the build and provide your valuable feedback.

PAM 4.3 FEATURES (Including Developer kit)


CA Process Automation Connector SDK 1.0

PAM 4.3 provides a new SDK and Eclipse Plugin that will allow developers to create native PAM (Java) connectors in the Eclipse IDE.  The initial version of the SDK supports the most commonly used input and output operator types, including but not limited to text inputs, dropdowns, date selector, passwords, and valuemaps. Operator logic can be tested and validated within the Eclipse IDE prior to deployment, saving significant time in testing and debugging.  Finally, the connector can be hot deployed to a PAM instance for actual execution in a PAM environment.


CA Process Automation Solutions Suite 1.0

As users leverage CA Process Automation more for building “solutions” versus implementing runbooks or processes, we have introduced a new paradigm focused on that usage pattern.

The solution suite is an integrated, easy to use UI which provides end to end support for developing, testing and deploying "solution" as composite applications.

A solution can have one or more “Activities” which are essentially trigger response pair where the triggers could be user interactions, in bound API calls or Schedule driven and the response is represented by a process. The new UX also provides a way to define solution level configuration parameters, Datasets, Dependencies, Script libraries, etc which are used for designing and configuring a solution.

Once a solution is developed and tested, it is deployed in to a Solution server wherein a Solution Administrator can configure the dependencies and monitor them.

User activities can be accessed via the end user UX where users can submit and track them. This UX is completely responsive and works well on Phone, Tablet and a desktop.

Please reach out to me in case you need any help.

Thank You.

Good afternoon, CA Process Automation community members! You may have noticed some new faces here on the community site, so I wanted to take a minute to introduce myself as the new lead community manager here as well as my esteemed colleague C.J Schuman who will continue to support this community.


I've been with CA for almost 13 years, much of it spent in the digital marketing organization focused on content strategy and management. I joined the CA Communities team 18 months ago and have been managing the mainframe and data management communities. It's been an amazing experience moving from marketing -- where I spoke directly to customers maybe once a year (maybe) -- to a role where I have constant interactions with customers and helping them get the most out of their investments in CA products. When I'm not keeping tabs on my various communities, I spend a lot of time with my wife and kids (that's them at right) -- Jackson is 8 and Anna is 3. Weekends this time of year are filled with lacrosse practice, basketball practice and lots of cooking together. I'm also a bit of a wine geek and wine writer ( in my ever-dwindling free time.

IMG_4351.JPGCJ is another CA veteran. She's been here for 17 years, working mostly with the events team (you may have even seen her at CA World in the past). She's also has two great kids (that's here and her daughter Mackenzie on the left) and enjoys spending time with them and her husband when she's not busy working.


We look forward to working with you here in the community. If you have any questions or needs, just let us know!

Getting to Know James Keeler



Job Title: Systems Engineer 2


Based out of: Chattanooga, Tennessee


Former Job: Formerly, I was an Information Systems Specialist for the Hamilton County Sheriff’s Office here in Chattanooga. One of the best parts of working for the Sheriff’s Office was getting to know, and be a part of, the law enforcement community. While I was a deputy, complete with a gun and badge, I never worked in the jail or on the street, so I was never exposed to the life-threatening scenarios of being on patrol, but I’ve seen the toll that it takes on these men and women and it has affected me deeply. I have the utmost respect and admiration for those who risk their lives to serve as our protectors.


What do you enjoy about your work: In the process of describing what I enjoy about my work, I must also describe what I enjoy about where I work and those with whom I work. I love to create, to innovate, to find solutions to problems that people often overlook. My employer allows me that freedom, the freedom to wander from problem to problem, developing solutions as I go. This is a mutually beneficial arrangement in that the more freedom I am given, the harder I work to help the enterprise work efficiently. Add to this a management team who speak technical jargon as well any engineer and who are willing to stand by their direct reports, teammates who are similarly dedicated to innovation, and you have an environment that is ideal for creating a high performance organization.


About your family: I am awash in a sea of estrogen! And I wouldn’t have it any other way. I have been married for fourteen years and have two beautiful daughters. Yes… My dog is female too.


Favorite 3 movies of all time:

  1. Act of Valor
  2. Die Hard
  3. Blazing Saddles


Favorite 3 books:

  1. Ender’s Game by Orson Scott Card
  2. Snow Crash by Neal Stephenson
  3. The Chronicles of Thomas Covenant by Stephen R. Donaldson


Favorite hobbies: Golf and drumming


Interesting fact about yourself: For the past ten years I’ve been playing snare drum for City of Chattanooga Pipe Band ( In 2014, the band went undefeated and received four Above Grade Level comments from various judges. As a result, the band has been upgraded to Grade 3. We are the first, and only, Grade 3 pipe band in the state of Tennessee.


City of Chattanooga is a competition band, competing in many events in the Southeast, US. These events are sanctioned by the Eastern United States Pipe Band Association (

Getting to Know Douglas Lima




Job Title: Technical Consultant, Nethus Integradora de Serviços


Based out of: São Paulo / Brazil


Former Job: Technical Consultant, Labware Inc. Brazil


What do you enjoy about your work: I like challenges, and in this profession the challenges are constant and always different sharpening our logic.


About your family: I love my family, my wife and my stepdaughters, they are my life and are the reason of all I do to provide a better life for them.


Favorite 3 movies of all time:  I love movies and choose 3 it's so cruel... but ok, let's do it: - Lord of the Rings; - Back to the Future; - Transformers.


Favorite book: - Lord of the Rings - J. R. R. Tolkien; - Percy Jackson - Rick Riordan; - Harry Potter - J. K. Rowling.


Favorite hobbies: - Play RPG, playing for 16 years; - Play Soccer, I'm goalkeeper. - Watching movies of fiction, terror, action, adventure and comedy.


Interesting fact about yourself: - I want to learn more languages, currently I speak (very bad) English, Spanish and Japanese, and I want to travel to countries to practice and learn the behaviors.

Getting to Know Sandeep Bhutani




Job Title: Consultant


Based out of: Noida, India


Former Job: Aviation industry in IT


What do you enjoy about your workVast domain to learn. I like how my work in field of automation helps progressing the industry towards self-service or fully automated world.


Favorite 3 movies of all time: Giving only 3 names would not be justified for movie makers, who spend so many efforts. To list, Matrix (English), Pyasa, Munna Bhai and Guide (Hindi) and so many


Favorite book: Shiva trilogy, Who moved my cheese and various online blogs.


Favorite hobbies: I like to spend time staying with my family, Interested in software development with .Net and Android


Interesting fact about yourself: I believe in “Think, there is always a better way”. I like to think about problems and conclude to a solution and keen to learn and also to educate others with helpful knowledge.

Getting to know Miguel Silva


miguel silva.jpg


Job Title: - ITSM Consultant, Portugal Telecom


Based out of:  Lisbon, Portugal


Former Job: 

What do you enjoy about your work:    I like challenges, and to help solving problems to everyday user, and make IT more friendly for non IT people.


About your family:   I live in Lisbon with my girlfriend. I’ve always been very connected to my relatives, my family, mother, father, grandparents, and sister are the center of my life.


Favorite 3 movies of all time:   Braveheart, Into the wild, Lord of the Rings


Favorite book:

Only 1? I read a lot, so I have to choose a few more J.

  • The Grand Design – Stephen Hawking e Leonard Mlodinow
  • Lord of the Rings - J. R. R. Tolkien
  • Game of Thrones - George R. R. Martin
  • Saga of the Light Isles - Juliet Marillier


And I could continue all day long, but it’s enough!


Favorite hobbies:  Cooking, BTT, bodybuilding, fishing. Travelling is also a main hobby.  I also like to research about the Viking history and mythology (I absolutely love that area of knowledge)

And the most important hobby… watching my soccer club playing live. Sporting Lisbon.


Interesting fact about yourself:   I like to travel, I’ve travelled to over 15 countries mainly in Europe and Africa.   My main objective is to travel to Tibet and Nepal to live a few weeks with Buddhist monks to learn how to live by they’re philosophy.

Getting to Know Hendry Taylor


hendry taylor_400.jpg

Job Title: Director at Taylored IT Limited


Based out of: Andover, Hampshire, United Kingdom


Former Job: Management Consultant at Infrasolve


What do you enjoy about your work: I love solving IT problem that most people think are too difficult. I also enjoy developing innovative solutions that make people go “Wow did not think of that”


About your family: I am married for 18 years and I have 3 sons aged 15, 17, and 18. I met my wife through a friends sister because my friends sister liked me and was a house mate with my wife and she introduced us to get my wife’s opinion. Grew up in South Africa and spent most of my youth surfing, spear fishing and crayfish diving. We have been living in th UK for 12 years now.


Favorite 3 movies of all time: Life of PI, The Best Exotic Marigold Hotel, and Star wars (all of them). A sneaky 4th is the James Bond films.


Favorite book: Life of PI and Lord of the rings trilogy.


Favorite hobbies: Golf, surfing, Rugby and model airplanes. Interesting fact about yourself: Hmmm, there is actually a bit to choose from. During my two year military duty I learned how to send and receive Morse code which was interesting but cannot say has been used since. In addition to the many hours I spend working I am an assistant rugby coach for the U16’s and I am the Academy Chairman for the Andover Rugby Club.


The photo was taken while we were on a cruise to Norway in 2011.