Customer built a CSV to import Devices into CA PAM but got the following error while importing it:
"Message 10012: First CSV header must be Type not Type."
1. Renamed the file from IMPORT_PAM.CSV to IMPORT_PAM.csv (please note the lower case);
2. Switched the file encoding from ANSI to UTF-8 (I used Notepad++ for that).
No changes were made in the file header nor file contents.