Renato_Pioker

Tech Tip - CA Privileged Access Manager: "Device CSV Import Error"

Blog Post created by Renato_Pioker Employee on Oct 20, 2017

Problem:

 

Customer built a CSV to import Devices into CA PAM but got the following error while importing it:

 

"Message 10012: First CSV header must be Type not Type."

 

Resolution:

 

1. Renamed the file from IMPORT_PAM.CSV to IMPORT_PAM.csv (please note the lower case);
2. Switched the file encoding from ANSI to UTF-8 (I used Notepad++ for that).

 

No changes were made in the file header nor file contents.

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