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Mark.ODonohue
Summary  TLI log files do not print any details of transactions anymore (possibly this was removed in rewrite of agent in R12 or move to framework agent).   I think we either need to deprecate it and remove it entirely, or better still restore it so that it does log the send and received packet details from communication on that socket to the…
ed0brakel
Hi,   We have a very old version of Siteminder running on a legacy system, and suddenly missing the smpwservicescgi.exe file. This means we can not use the login mechanism anymore.   Is there anyone that could tell me what this file exactly does, and if we can get any replacement of this file?   Thanks a lot!   Br,   Edo
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Patrick-Dussault
Question:   We're running a Policy Server and we see the Policy Server writing logs line like :   [smldaputils.cpp:1029][INFO][sm-Server-04410] Failing back LDAP store type #1 to server '10.0.0.1:8000'.   At that time, you observe high response time. The Policy Store shows statistics of :   [0] 20190514.065800.849 STATS : Assocs 1… (Show more)
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Patrick-Dussault
Question: I'd like to know what is the consequence of disabling Validation Period on a Realm configured for persistent session ?   Answer: According to documentation, if you disable the Validation Period, the Web Agent will always try to validate the session from its cache and only call Policy Server if the session is not available in its… (Show more)
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Patrick-Dussault
Issue:   We're running CA Access Gateway (SPS) and randomly users gets return code 500 in the browser and we want to know why and how to fix this.   Cause:   The Policy Server fails to verify the certificate, because the CA Root certificate is outdated, and as such it returns an error to SPS which sends back to the browser 500 code :  … (Show more)
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vmody
We are facing an issue where users are unpredictably getting logged out much sooner than the max timeout while being active. For example, a user will login at 8:00am and even though the max timeout is set to 10 hours and the user is active, the user sometimes gets logged out at a time which is less than 10 hours (i.e 10:13am, 2:46pm etc.). While… (Show more)
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Patrick-Dussault
Issue: We're running a Policy Server and we observe it is consuming high CPU. I had to restart the service in order to solve the CPU spike. From the Policy Server logs I noticed the following line :   [5279/46][Wed Jan 06 2010 08:44:04][SmPolicyServer.cpp:1095][ERROR] Exception in JournalThread. Text: Policy store failed operation… (Show more)
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Venuusps
My environment Siteminder Admin UI 12.8 windows version   After restarting the System  we can see siteminder adminui is running, Policy Server is running but the admin ui console page cannot be displayed This page can’t be displayed we get the below This page can’t be displayed Make sure the web address… (Show more)
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Mark.ODonohue
Here are some video training notes for setting up the AuthAz webservices on SSO Access Gateway.  This came up again recently, for an internal support case, so I hunted up a training video that I had put together some years ago.     There had been a push over a year or so ago to split up some of these SPS internal training video's I had done,…
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MSAD_nozaki
ケースをオープンしようと作業したところ、「Single Sign-On Error」となりオープンが出来ません。   対処方法についてご教授いただけないでしょうか。   【作業内容】「CAサポート利用の手引き」19ページを参考に作業 ①support.ca.com に接続 ②画面右上の「ログイン」を実施 ③画面の「CAサポートにログイン」を選択  ⇒画面が「Welcome to CA Support」の画面になる ④画面の「[Case Management」を選択  ⇒「Single Sign-On Error」と表示され、その後何もできない。
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