Tech Tip : CA Single Sign-On :Administrative UI : How to increase Request TimeOut

How to increase the request time for Administrative UI connection to Policy server?

The default request time out for Admin UI connection to Policy server is 75 seconds.

However, this is configurable by setting the java option: -Dcom.ca.siteminder.bootstrap.TIMEOUT

R12.52SP2

Modify the standalone.bat located at <AdminUI_Install_Directory>\adminui\bin as follow :

Change :

:RESTART

rem if x%XLOGGC% == x (

  "%JAVA%" %JAVA_OPTS% ^

   "-Dorg.jboss.boot.log.file=%JBOSS_LOG_DIR%\server.log" ^

   "-Dlogging.configuration=file:%JBOSS_CONFIG_DIR%/logging.properties" ^

      -jar "%JBOSS_HOME%\jboss-modules.jar" ^

      -mp "%JBOSS_MODULEPATH%" ^

      -jaxpmodule "javax.xml.jaxp-provider" ^

       org.jboss.as.standalone ^

      "-Djboss.home.dir=%JBOSS_HOME%" ^

       %SERVER_OPTS%

To,

:RESTART

rem if x%XLOGGC% == x (

  "%JAVA%" %JAVA_OPTS% ^

   "-Dorg.jboss.boot.log.file=%JBOSS_LOG_DIR%\server.log" ^

   "-Dcom.ca.siteminder.bootstrap.TIMEOUT="180"" ^

   "-Dlogging.configuration=file:%JBOSS_CONFIG_DIR%/logging.properties" ^

      -jar "%JBOSS_HOME%\jboss-modules.jar" ^

      -mp "%JBOSS_MODULEPATH%" ^

      -jaxpmodule "javax.xml.jaxp-provider" ^

       org.jboss.as.standalone ^

      "-Djboss.home.dir=%JBOSS_HOME%" ^

       %SERVER_OPTS%

R12.52SP1 and below

Modify the run.bat located at <AdminUI_Install_Directory>\adminui\bin as follow :

Change :

:RESTART

"%JAVA%" %JAVA_OPTS% ^

   -Djava.endorsed.dirs="%JBOSS_ENDORSED_DIRS%" ^

   -classpath "%JBOSS_CLASSPATH%" ^

   org.jboss.Main %*

To,

:RESTART

"%JAVA%" %JAVA_OPTS% ^

   -Djava.endorsed.dirs="%JBOSS_ENDORSED_DIRS%" ^

   -Dcom.ca.siteminder.bootstrap.TIMEOUT="180" ^

   -classpath "%JBOSS_CLASSPATH%" ^

   org.jboss.Main %*

(Just checked with SE and the required changes to support this Timeout setting is NOT yet available until 12.52SP1CR6 & 12.52SP2CR1, so if you need support for this please open support ticket so we can provide you test fix)