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SCB_CA_SUPPORT
In our current test environment we have CA Service Desk 11.2 on Windows Server 2003 and SQL 2005. We are trying to upgrade the MDB with CA SDM 14.1 installation ISO.  The upgrade fails with MDBTools error = 3. Have attached the required files. If anyone could help us identify the issue that would be great as we are stuck on this issue for a long… (Show more)
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lavudaiappan
Hi, Is there anyway to include direct link of the particular workflow task from the message templates of change order? If i click the link from the notification mail ,it should go to the corresponding workflow task of the Change order   Can anyone help me on this?    Thanks, Lakshmipriya
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ArunavaS
Hello Experts,   We use properties under Request/Incident/Problem Area. I created a property and associated with a Property validation rule (dropdown). The validation rule having a default value. However when I am trying to create a new Incident with that same Incident Area, the default property dropdown value is not auto field.   I tried with… (Show more)
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ArunavaS
hello Experts,   Is there any way to recover the deleted reports from CABI personal folder?   Thanks ArunavaS
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tims.registration
Hi All,   We are facing survey related issue in our application casdm. When clocked on survey link :    In IE it throws issue :  "AHD05237:An internal error with surveys occurred." In Chrome: pdmweb.exe gets downloaded. Users are not able to fill the survey. In log file it shows: AHD04043:The user name or password you entered is not correct.… (Show more)
in CA Service Management
pier-olivier.tremblay
Title is pretty obvious,   It would be nice to be able to add value programmatically to duallist and select.     There is already the ca_fdGetOptions functions that gives us the content of a select or a duallist.   Why not create ca_fdSetOptions?   I guess it already exists and that it is used to populate duallist and select after a fetch of a…
SCB_CA_SUPPORT
Hi,  We have CA Service Desk 11.2 in our production server. We are in the process of upgrading to 14.1.  We have CA Service Desk 11.2 on WIN SERVER 2003 and MSSQL 2005.  On 11.2 (test swing box server) after database and app restore, when we open WSP Schema Designer we get a message "Schema changes have been partially published" and need to… (Show more)
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jordanreich
Click to view contentHey all,   We are working through establishing and setting up Service Point for our environment. We still use (and will continue to use) Support Automation into the foreseeable future. To this end we are trying to avoid the xFlow chat related system and drive them to SA while within the Service Point system.  The easiest way to do this (that I… (Show more)
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Marcos.Lima.Domingos
Where do you find the precise information about which ports should be configured when you include an application server in the DMZ to access the mobility feature? Thanks
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DouglasMolina82316635
Hi All,   Can someone help with the steps for upgrading the ca service desk from 12.1 to the latest version.   Is necessary first update to 14.1?
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