Let’s face it. Transitioning to a new version of a solution often takes a lower priority for business and IT stakeholders than daily operations. Because of this, you need a better way to understand and perform upgrades. You also need upgrades to be easy, complete and at a low cost.
With CA’s latest Service Management Upgrade Services, you can upgrade seamlessly, leverage the latest features, thus gaining more value from your ITSM investment.
Learn about strategies to help you with a seamless upgrade leading to:
- Increased user satisfaction and adoption
- Improved productivity for all employees
- Easier administration
- Reduced business risk
- Less scheduled downtime/business impact
- Better alignment with business objectives
- Shorter time-to-value for new services
Titus Moore, Avneesh Bhatnagar, Adam Frary and Allen Houpt
WebEx Recording: Recording Information
Presentation: CA Service Management Upgrade Services