Dear CA Service Management Community Member,
With so much going on in the Service Management Community I have consolidated recent activities in case you missed anything.
Let your voice be heard! Product Management needs your input.
Please take a moment and provide your feedback! Survey closes End of Day, February 12.
You may choose to leave your contact information or remain anonymous. The Product Management leadership team will review the survey results to create action plans designed to further improve the overall experience and value you receive from your investment with CA Technologies. Candid feedback from our customers is one of the most important tools we use to advise product development. In addition to product management, your feedback is immediately accessible by executive management teams who are always looking to improve your customer experience. All users are encouraged to participate.
It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed". To help further responses to all questions I am starting the following campaign.
Shoutout to all the members who helped out with the unanswered questions so far! Thank you for all your help!
Have a question about CA Service Desk, ITAM and/or CA Service Catalog? Connect with CA Technologies technical experts to get answers via Office Hours for CA Service Management. Our team is here to help you get more out of your technology. Join us for one hour Thursday, February 11th @ 10 AM ET. NOTE - No audio is provided and all Q&A happens via online chat, making it a truly ‘fun’ event.
Meet CA Support Engineers
Thank you for all contributions to the CA Service Management community Jon and Alex!
CA Service Management
8am - 6pm
US Eastern Time
Additional Times May Apply
Tips and Helpful Information
Top 10 Latest Ideas by Activity
delete all ITAM logs8UNDER REVIEW
Extension Field13UNDER REVIEW
Default sort order of notes in ITAM10UNDER REVIEW
Link to APM asset from SDM15UNDER REVIEW
mobile reporting ability7UNDER REVIEW
That's it for now folks but I'm sure there will be a lot more soon! Take a moment to get in on the CA Service Management discussions and make your voice heard!
Community Manager, IT Business Management