The CA World Registration site is now open with very deeply discounted rates until August 25th. We are planning 25 ITSM and ITAM sessions this year, plus live demonstrations, a SmartBar and other venues..
Pre-conference Education sessions have been finalized for Monday and Tuesday of CA World (November 13th and 14th). These sessions are in addition to two days of general ITSM and ITAM sessions on Wednesday and Thursday the 15th and 16th; watch for more info on general sessions in an upcoming blog.
Pre-conference Education Sessions are delivered by our ITSM and ITAM product managers, services architects and engineers. They provide an opportunity to dive deep into specific aspects and best practices for CA Service Management, CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager (both hardware and software aspects). These sessions are listed below; more details for each session can be found here (look for items with an "ITSM" prefix).
ITSM Sessions
- What's New in CA Service Management?
- Tips, Tricks and Tools to Make Upgrading to New Releases of CA Service Management Easier
- CA Service Management: How to Design a Service Catalog That Your Users Will Want to Use
- Get the Most Out of Change, Release and Configuration Management with CA Service Management
- Hands-on Lab: Try Out the Innovation-Award-Winning CA Service Management xFlow User Experience for Support Analysts
- Going Social with ITSM: Integrating Enterprise Communication Tools with CA Service Management
- Enabling Agility in Your CA Service Management Processes with the xFlow Support Analyst User Experience
- Advanced Reporting Tips & Tricks - How to Build a Jaspersoft Domain for CA Service Management & Asset Management Reporting
- Hands-on Lab: Tips and Tricks for Building Your CA Service Management Solution on AWS
ITAM Sessions
- Basic and Advanced Tips and Tricks to Successfully Manage Your Hardware Assets with CA IT Asset Manager
- Winning the Software License Management Game with CA IT Asset Manager
- Advanced Reporting Tips & Tricks - How to Build a Jaspersoft Domain for CA Service Management & Asset Management Reporting
- Hands-on Lab: Tips and Tricks for Building Your CA Service Management Solution on AWS
Hope to see you there!!! Register today at: CA World ’17 - CA Technologies