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CA Technologies is conducting a short CA Service Management/CA Service Desk Manager (CASM) survey that we hope will help you get more value from the product. We are interested in how customers use CASM. Are you using it in clever ways? In departments outside IT like HR, Finance, AV, Facilities...? Externally for enabling business applications like managing manufacturing defects, retail complaints, hospitality requests, facilities requests or issues, access to public services...? We will share the survey findings in the CASM Community so you can see how others are using the product and maybe learn new ways to get more value from your existing product investment.


The survey is being administered by TechValidate, takes less than 5 minutes and can be accessed here:



Thanks in advance for your participation. We truly appreciate it.

The CA Service Management Product Team