• JasperServer not redirecting homePage depending on role

    Hi all,   I have an issue where i tried to configure jasperserver-servlet-pro.xml (tried also in jasperserver-servlet.xml)to redirect when user with ROLE_HOME log in, but it's not redirecting at all... Changed t...
    dhrzic
    last modified by dhrzic
  • Workshift timing mismatch while extracting the report.

    Hi All, I have a scenario in which Customer has defined workshift timing with holidays in the workshift detail page but when we are extracting the report we are getting a total time for close the ticket including the...
    bhaku04
    last modified by bhaku04
  • What you may have missed in the CA Service Management Community! January 2019

    Dear CA Service Management Community Member,   With so much going on in the Service Management Community I have consolidated recent activities in case you missed anything.   NEW BLOG   Frequently Asked ...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA ITSM - Ask a Question, Get an Answer (February 1 - February 8)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • HTTP Status 404 -/jaspersever-pro/

    Hello CA Friends,   Installation of CA Business Intelligence Failed I got a problem during installation jasper report server.Can any one help me out to solve this problem. Error has attached.... 
    SSDCG
    last modified by SSDCG
  • CA ITSM - Ask a Question, Get an Answer (January 25 - February 1)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA ITSM - Ask a Question, Get an Answer (January 18 - January 25)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • Calculated Data Lock and Unlock

    Hi All,   I am trying to better understand the behavior of the Calculated Data Lock and Unlock features. Looking into docops.ca.com I found:   Calculated Data Lock - CA Business Service Insight - 8.3.5 - C...
    mazvi01
    last modified by mazvi01
  • Tip: Receive "Proactive Notifications" for CA Service Management products

    TIP A reminder to sign up for "Proactive Notifications" if you are managing a CA product.   This email distribution list is used for important information, such as Hyper Notifications, like the current one...
    Kyle_R
    last modified by Kyle_R
  • CA ITSM - Ask a Question, Get an Answer (January 11 - January 18)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • ITAM Unable to login

    D:\EEMSetup\EEMCertUtilities>EEMCertUtilities.exe 10.121.2.79 APM eiamadmin ca123ca4 ca123ca$ 2019-01-08 15:30:38,586 [4592] ERROR com.ca.eiam.cpoz.PozFactory - attachPoz - unable to attach [Attach Error: PozError...
    NiitTechnologies
    last modified by NiitTechnologies
  • CA ITSM - Ask a Question, Get an Answer (January 4 - January 11)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA ITSM - Ask a Question, Get an Answer (December 28 - January 4)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • Connection Time Out error in BSI Adapters

    Hello,   I am getting "connection time out error" for all the adapters(both text file and SQL adapters) in BSI App Server.   Has anybody faced a similar issue?   Thanks in advance.   Regards, ...
    varnima25
    last modified by varnima25
  • CA ITSM - Ask a Question, Get an Answer (December 21 - December 28)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA ITSM - Ask a Question, Get an Answer (December 14 - December 21)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA ITSM - Ask a Question, Get an Answer (December 7 - December 14)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • not able to login CMC, in SIA throws error failed to decrypt object 100....

    Hi All,   We have installed CABI 4.1 on our test environment. It was running fine previously. Because of some memory issue, we have deleted BO CMS logs, post deleting we are not able to login CMC link, throwing ...
    tims.registration
    last modified by tims.registration
  • CA ITSM - Ask a Question, Get an Answer (November 30 - December 7)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA Support Chat, Down?

    Has something happened with the CA product chat support?   It appears to have been in a gray state for sometime now. Is this new? Is this feature returning? Thanks!
    jordanreich
    last modified by jordanreich