• How to update the information of the list of detected assets in Service Desk?

    Hi all. Best regards.   We have a problem with the list of assets detected in Service Desk, we have the unification with Client Automation.   The same database is not used, that is, databases are used on ...
    CarlosMora11
    last modified by CarlosMora11
  • CA Service Management #3 in Analyst Rankings

    CA Service Management (CASM) received a Market Leader rating in industry analyst firm Research in Action's recently published ITSM / ESM Vendor Selection Matrix: The Top 20 Global Vendors 2019. CASM was...
    Allen_Houpt
    created by Allen_Houpt
  • Perform a stress test in CA SDM

    I need to perform a stress test in CA SDM someone has done this type of tests and if so, indicate me how    
    JonathanM
    last modified by JonathanM
  • How to create Dashboard using Jasper Studio ?

    Hi Experts, Presently we are using boxi 3.1 where we have few reports which contains dashboard(many pic chart bar chart etc in a one report).   Now I am preparing all the reports in Jasper Studio.Please gu...
    SiladityaDhar
    last modified by SiladityaDhar
  • CA SAM Master Catalog 5.7.9 Available

    A CA Software Master Asset Manager Master Catalog Update Version 5.7.9 has been posted to CA Software Asset Manager Solutions and Catalogs Index page on CA Support Online. You can find the link for this under the Docu...
    avemi03
    created by avemi03
  • CA ITSM - Ask a Question, Get an Answer (March 15 - March 22)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA Service Management "Meet the Experts" Community Webcast Series

    Listed below are the upcoming and recorded community webcast series. We will update each topic with the recording once complete, and update new sessions at the beginning of each quarter. Please continue to visit this ...
    Chris_Hackett
    last modified by Chris_Hackett
  • [REPLAY] CA Service Management 17.2 – Overview and Drill-down – March 12, 2019

    Open video

    Chris_Hackett
    last modified by Chris_Hackett
  • [Webcast] CA Service Management 17.2 – Overview and Drill-down – March 12, 2019 @11 a.m. ET

    3/12/19 3:00 PM
    CA Service Management 17.2 – Overview and Drill-down Hear directly from Product Management experts about our upcoming release, CA Service Management 17.2. This webcast will include details and demonstrations of ...
    Chris_Hackett
    last modified by Chris_Hackett
    [Webcast] CA Service Management 17.2 – Overview and Drill-down – March 12, 2019 @11 a.m. ET
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  • [RECAP] CA Service Management 17.2 – Overview and Drill-down – March 12, 2019

    CA Service Management 17.2 – Overview and Drill-down Hear directly from Product Management experts about our upcoming release, CA Service Management 17.2. This webcast will include details and demonstrations of ...
    Chris_Hackett
    last modified by Chris_Hackett
  • What you may have missed in the CA Service Management Community! February 2019

    Dear CA Service Management Community Member,   With so much going on in the Service Management Community I have consolidated recent activities in case you missed anything.     UPCOMING EVENTS   ...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA Service Management 17.2 Webcast Tuesday!

    Make sure to attend tomorrow's (March 12th) community webcast at 11am ET (New York time zone) covering CA Service Management 17.2. The webcast will be presented by our Product Management and Marketing teams and will c...
    Allen_Houpt
    created by Allen_Houpt
  • CA ITSM - Ask a Question, Get an Answer (March 1 - March 8)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • Add Operating System to Installations Table

    It would be really useful to have operating system in the Installations Table in CA SAM.  Is there a view that can provide this?  There are other fields from the Device table that are brought into the Instal...
    JayScism
    created by JayScism
  • [Webcast] CA Service Management at Discovery Health: Stretching the Boundaries of ITSM – February 26, 2019 @11 a.m. ET

    2/26/19 4:00 PM
    CA Service Management at Discovery Health: Stretching the Boundaries of ITSM   There's quite a buzz around Enterprise Service Management these days, and for good reason. Organizations are getting huge added value...
    Chris_Hackett
    last modified by Chris_Hackett
    [Webcast] CA Service Management at Discovery Health: Stretching the Boundaries of ITSM – February 26, 2019 @11 a.m. ET
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  • Customer webcast: Discovery Health - getting more ROI from CASM

    Watch the recording of this Community webcast where Discovery Health's Head of Business Systems, Zel-Louise Van Den Heever, presents their use of CA Service Management in non-IT use cases. This is the s...
    Allen_Houpt
    last modified by Allen_Houpt
  • [REPLAY] CA Service Management at Discovery Health: Stretching the Boundaries of ITSM – February 26, 2019

    Open video

    Chris_Hackett
    last modified by Chris_Hackett
  • CA ITSM - Ask a Question, Get an Answer (February 22 - March 1)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA ITSM - Ask a Question, Get an Answer (February 15 - February 22)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA SAM Master Catalog 5.7.3 Available

    A CA Software Master Asset Manager Master Catalog Update Version 5.7.3 has been posted to CA Software Asset Manager Solutions and Catalogs Index page on CA Support Online. You can find the link for this under the Docu...
    avemi03
    last modified by avemi03