• List of Shared Fields for APM and CMDB

    Does anyone know of a list of the shared fields between APM and CMDB?  Trying to determine which fields only live within each system, and which can be at least seen within each.
    JRutledge78
    last modified by JRutledge78
  • CA ITSM - Ask a Question, Get an Answer (January 11 - January 18)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA SAM Master Catalog 5.6.9 Available

    A CA Software Master Asset Manager Master Catalog Update Version 5.6.9 has been posted to CA Software Asset Manager Solutions and Catalogs Index page on CA Support Online. You can find the link for this...
    avemi03
    last modified by avemi03
  • ITAM Unable to login

    D:\EEMSetup\EEMCertUtilities>EEMCertUtilities.exe 10.121.2.79 APM eiamadmin ca123ca4 ca123ca$ 2019-01-08 15:30:38,586 [4592] ERROR com.ca.eiam.cpoz.PozFactory - attachPoz - unable to attach [Attach Error: PozError...
    NiitTechnologies
    last modified by NiitTechnologies
  • CA ITSM - Ask a Question, Get an Answer (January 4 - January 11)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • Service Management (SDM, SC, ITAM, USS) Fails to Install Integration Task

    Whenever you are trying to install or upgrade Service Desk, IT Asset Manager, Unified Self Service or Service Catalog it would fail on the task of integration. And that step is not the final one as it was in the past....
    stitch626
    last modified by stitch626
  • CA ITSM - Ask a Question, Get an Answer (December 28 - January 4)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA Service Management 17.1 Roll-up Patch 2 (17.1.0.2) Released

    CA Service Management 17.1 Roll-up Patch 2 (17.1.0.2) Released   Dear Community:   On behalf of CA Technologies, a Broadcom Company, we appreciate your business and the opportunity to provide you with high-q...
    jhapr01
    last modified by jhapr01
  • CA ITSM - Ask a Question, Get an Answer (December 21 - December 28)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA ITSM - Ask a Question, Get an Answer (December 14 - December 21)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA ITSM - Ask a Question, Get an Answer (December 7 - December 14)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA ITSM - Ask a Question, Get an Answer (November 30 - December 7)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • CA Support Chat, Down?

    Has something happened with the CA product chat support?   It appears to have been in a gray state for sometime now. Is this new? Is this feature returning? Thanks!
    jordanreich
    last modified by jordanreich
  • Project Management help need in CMDB Scope Creation and Requirement Gathering

    I am trying to perform a Requirement Gathering and Freeze scope for a CMDB implementation for Barco. Anyone who has an experience on Project managing E2E implementation of CMDB around defining Business processes, who ...
    AmitJ
    last modified by AmitJ
  • CA / Pink Webcast - The Great Debate:To ESM or to Just ITSM?

    NEW: This will be an Interview Style Webcast and you can submit questions during the session. Don't miss it or watch the recording. Continuing with our webcast series on how ITSM shops can get more value from current...
    Allen_Houpt
    last modified by Allen_Houpt
  • CA ITSM - Ask a Question, Get an Answer (November 16 - November 23)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • Disadvantages importing data

    Hi, I'm learning with Asset, I'm using version 17 where I'm presenting problems with importing data. I do not know if it has something to do with the language since it is installed in Spanish or is a problem directly ...
    Andreina
    last modified by Andreina
  • Transition to Broadcom and a Pause in Some Virtual Events Programs

    As I'm sure you've read/seen by now, Broadcom's acquisition of CA Technologies is now complete. Because of some changes we're making to our systems (webcasts, registration, etc.) we will be pausing our product roadmap...
    Chris_Hackett
    created by Chris_Hackett
  • CA ITSM - Ask a Question, Get an Answer (November 9 - November 16)

      It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community i...
    Chris_Hackett
    last modified by Chris_Hackett
  • Calculate Demand but ignore it in the Compliance report (SAM)

    score5
    New
    5 votes
    How can we automate the way to calculate Demand but ignore it in the Compliance report. We've a manual way of achieving this process, but it would be a tough thing to do it manually everytime. Manual process : ...
    POCHABOINA
    last modified by POCHABOINA