Integrating CA Service Management for Greater Value
ITSM plays an ever-increasing role in the broader IT environment and as such, there lies opportunity to derive and show more business value from your investment in CA Service Management or CA Service Desk Manager. This webcast will explore many process areas where ITSM can play in this picture, like event and availability management, service portfolio management, change management, asset management, and others. Using CA Service Management as the example, it will present the integration points, how to make them happen from a technology and data perspective, and the business outcomes and value that may result. You’ll hopefully take away many ideas where you can gain more value from your investment in CA.
Presented by Brian Poissant - Sr Principal Engineering Services Architect, CA Technologies, Amy Chenard - Sr Principal Engineering Services Architect, CA Technologies
RSVP and Add to Your Calendar HERE: https://communities.ca.com/events/4150-ca-itsm-community-webcast-integrating-ca-service-management-for-greater-value-january-30th-1100am-et
Expiring the announcement will not delete it but will remove it from the public announcement list. Are you sure you want to expire this announcement?
Are you sure you want to delete this announcement?