Skip navigation
CA Technologies communities
Products Solutions Education & Training Services & Support Partners Company
  • Home
  • Communities
  • Browse
    • Content
    • People
  • Help
    • Getting Started
    • Customer Care
    • Training
    • Events
    • My Account
    • Log in
    0
  • Search
Cancel
All Places >

CA Service Management

Actions
About CA Service Management
  • Overview
  • Need Help?
  • Get More Out of It
  • Activity
  • Content
  • Images
  • People
  • Subspaces
  • Events
  • More
Announcement 1 [Webcast] CA Service Management 17.2 – Overview and Drill-down – March 12, 2019 @11 a.m. ET
Announcement:[Webcast] CA Service Management 17.2 – Overview and Drill-down – March 12, 2019 @11 a.m. ET
  • Show Details
  • Hide Details
by Chris_Hackett (January 23, 2019)
Announcement overview image

CA Service Management 17.2 – Overview and Drill-down

  • Hear directly from Product Management experts about our upcoming release, CA Service Management 17.2. This webcast will include details and demonstrations of the new capabilities, how to get the new release, what value you can expect and a live Q&A.  New capabilities include:
    • Service Point, your new business user self-service
    • A new mobile app for self-service
    • Expansion of Insights (reporting) including the addition of transactional data and support for Problem, Change and Configuration Management domains  
    • Expanded personalization and other capabilities for xFlow
Speakers:
  • Allen Houpt, ITSM Product Marketing
  • Rajeev Kumar, ITSM Product Owner
  • Dheeraj Preshad,  ITSM Product Management


RSVP and Add to Your Calendar HERE: https://communities.ca.com/events/5027-webcast-ca-service-management-172-overview-and-drill-down-march-12-2019-11-am-et

Expiring the announcement will not delete it but will remove it from the public announcement list. Are you sure you want to expire this announcement?

Are you sure you want to delete this announcement?

Announcement 2 [Webcast] CA Service Management at Discovery Health: Stretching the Boundaries of ITSM – February 26, 2019 @11 a.m. ET
Announcement:[Webcast] CA Service Management at Discovery Health: Stretching the Boundaries of ITSM – February 26, 2019 @11 a.m. ET
  • Show Details
  • Hide Details
by Chris_Hackett (January 24, 2019)
Announcement overview image

CA Service Management at Discovery Health: Stretching the Boundaries of ITSM

 

There's quite a buzz around Enterprise Service Management these days, and for good reason. Organizations are getting huge added value by leveraging their ITSM solution beyond the IT service desk. It is being used to support business areas like Finance, Facilities, Audio Visual and others, integrate with business partners and other business entities, and even as a customer-facing mission-critical application. This webcast presents Discovery Health's success into many of these areas using CA Service Management. Hear about what it takes to do this, how they handle the diverse business requirements and the benefits accrued. Come away with ideas on how you too can get incremental ROI from your existing investment in CA Service Management.

 

Speakers:

Zel-Louise Van Den Heever - Discovery Health, Head of Business Systems

Mynhardt Strydom - Discovery Health, Delivery Manager

Allen Houpt - Broadcom, ITSM Product Marketing


RSVP and Add to Your Calendar HERE: https://communities.ca.com/events/5028-webcast-ca-service-management-at-discovery-health-stretching-the-boundaries-of-itsm-february-26-2019-11-am-et

Expiring the announcement will not delete it but will remove it from the public announcement list. Are you sure you want to expire this announcement?

Are you sure you want to delete this announcement?

Announcement 3 What you may have missed in the CA Service Management Community! January 2019
Announcement:What you may have missed in the CA Service Management Community! January 2019
  • Show Details
  • Hide Details
by Chris_Hackett (February 6, 2019)
Announcement overview image

Dear CA Service Management Community Member,

 

With so much going on in the Service Management Community I have consolidated recent activities in case you missed anything.


Check it Out HERE: https://communities.ca.com/docs/DOC-231184417-what-you-may-have-missed-in-the-ca-service-management-community-january-2019

Expiring the announcement will not delete it but will remove it from the public announcement list. Are you sure you want to expire this announcement?

Are you sure you want to delete this announcement?

Announcement 4 CA ITSM - Ask a Question, Get an Answer (February 15 - February 22)
Announcement:CA ITSM - Ask a Question, Get an Answer (February 15 - February 22)
  • Show Details
  • Hide Details
by Chris_Hackett (February 15, 2019)
Announcement overview image

AWESOME how everyone is pitching in helping each other out

Please do check out the questions below to offer your input.

 

Jasper Studio Chart Formatting 

Jasper Reports duration field view 

Unified Self Service Virtual Host 

Passing Variables Between Forms 

Upload attachment SDM API REST returns BadRequest 

JasperServer not redirecting homePage depending on role 

Unable to create tickets in Xflow Interface for Other Tenants 

Newly added categories are not visible in boxi report 

Error: Unknown method:'CMassUpdate::Free_uncheck', when opcode: ' mass_update' passed to CMassUpdate 

Avoid duplicate row aggregation. Boxi to JasperStudio 

How to get the presets for properties in a service request ? 

 

Thank you for all your efforts!

Expiring the announcement will not delete it but will remove it from the public announcement list. Are you sure you want to expire this announcement?

Are you sure you want to delete this announcement?

Previous announcementAnnouncement countNext announcement
Log in to follow, share, and participate in this community.
  • Share space

Manage

  • Create a page
Loading...
  • Share Collection

Collections

Loading...
Share Collection

Filter by Tag, Category or Author

Filter by Tag, Category or Author

Clear
Date uploaded (newest first)
  • Follow us on Facebook
  • Follow us on LinkedIn
  • Follow us on Google+
  • Follow us on Twitter
  • Contact Us
  • Privacy
  • Legal
  • Data Transfers
  • Site Map

Copyright © 2018 Broadcom. All Rights Reserved. The term “Broadcom” refers to Broadcom Inc. and/or its subsidiaries.

Home | Top of page | Help
Jive Software Version: 2018.13.0.0_jx, revision: 20190118155848.7eaeabc.release_2018.13.0-jx