What you may have missed (December 2015 / January 2016)

Blog Post created by MelissaPotvin Employee on Feb 4, 2016


February 9 --> SOI Community Webcast - Vision and Roadmap for CA Service Operations Insight

February 11 --> CA SOI Office Hours: A Live Online Chat [January 2016] - Vision and Roadmap for CA Service Operations Insight



New UIM Connector & 4.0 CU1 Beta



Send email from SOI using a specific AD user account

SOI localization support for Japanese Character Alert

Schema DB Documentation

Officially support for SNMP Connector with Windows Server 2012 / R2

Officially support for SCOM Connector with Windows Server 2012 / R2

SOI Event Policy: ability to modify Summary attribute

Add "last received event" to Connection Status

SOI-Logfile Formatting

Direct integration into Help Desk systems without PAM

Improving the availability of SOI during removal of connectors

uCMDB connector -> uCMDB v10.x

uCMDB connector v5.4.01+ -> Windows Server 2012(R2)

uCMDB connector v5.4.01+ -> SOI 4.0+

UIM Connector supporting MS SQL 2014

Add SSL Support for JDBC Connection

Add SSL Support for JMS Interfaces




Tech Tip: After upgrade to SOI 4.0 Event policies stopped working

Tech Tip: Cannot logon to SOI UI with AD users

Tech Tip: ActiveMQ stopped working when encountering missing journal file

SOI full services export then import specific service by name - DBlanco

Tech Tip: How to configure SOI to use TLS version 1.2

Tech Tip: ServiceNow ticket creation fails with error "Create ticket error - java.lang.NullPointerexception"

Tech Tip: Create Ticket Action fails with error "Create ticket error........"

How To: Fix incorrectly correlated CI's

Tech Tip:  WSSamServiceCMD crashes



Read the last edition --> What you may have missed (November 2015)