CA Communities User Guide

Document created by Melanie_Giuliani Employee on Mar 26, 2014Last modified by Chris Stallone on Nov 17, 2017
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CA Communities User Guide

 

1.Getting Started with CA Communities

1.1 First Steps

     1.1.1 Code of Ethics for Community Members

     1.1.2 What are the CA Communities?

     1.1.3 How do I Access CA Communities?

     1.1.4 Is the Content on the CA Communities Restricted?

     1.1.5 How to Obtain Log-in Credentials

       1.2 Registering and Logging In

       1.3 How to Access and Join Available Communities

       1.4 List of Available Communities


2. Where to Find People, Places, and Content

     2.1 Search

     2.2 Browse

     2.3 Your Profile

 

3.Following and Preferences

     3.1 Following

     3.2 Preferences

     3.3 How to Change Settings for Community Digest Emails

     3.4 Subscribing via RSS Feeds

 

4. News and Streams

     4.1 News

     4.2 Activity Streams

     4.3 Following Stream

     4.4 Creating Custom Streams

     4.5 Following a Tag

 

5. Inbox Page

     5.1 Inbox

     5.2 Your View

     5.3 Actions

 

6. Your CA Communities Profile

     6.1 Your Personal Profile

          6.1.1 Your Global Thumbnail

          6.1.2 Connections

          6.1.3 Skills and Expertise

          6.1.4 Status Updates

          6.1.5 Personal Blog

          6.1.6 Activity Tab

          6.1.7 Content Tab

          6.1.8 Places

          6.1.9 Bookmarks

          6.1.10 Reputation

          6.1.11 Personal Calendar 

     6.2 Editing and Updating Your Profile

     6.3 How to Change an Email Address on your CA Communities Account

 

7. Gamification

 

8. Content

     8.1 Choosing the Right Type of Content

          8.1.1 Discussions

          8.1.2 Documents

          8.1.3 Blog Posts

          8.1.4 Polls

          8.1.5 Events

          8.1.6 Videos

          8.1.7 Ideas

     8.2 How to Create Content

     8.3 Tagging Content in the CA Communities

     8.4 How to Create or Respond to Content Using Email

     8.5 Content Functions

          8.5.1 Follow

          8.5.2 Share

          8.5.3 Bookmark

          8.5.4 Like

     8.6 Sharing Content Across Multiple Communities

     8.7 Document Templates

     8.8 Ideas

     8.9 Tracking Your Content's Success Using Impact Metrics 

    8.10Spam and Moderation

    8.11Asking Questions - Best Practices  

 

9. Places

     9.1 The Communities

          9.1.1 Communities homepage

          9.1.2 Content

          9.1.3 People

          9.1.4 Subspaces and Projects

          9.1.5 Calendar

     9.2 Groups

     9.3 Projects

          9.3.1 Project Checkpoints

     9.4 How to Receive Community Announcements

 

10. People

     10.1 Browsing People

     10.2 Connecting with People

     10.3 Private Messages and Discussions

 

11. Mobile Compatibility

     11.1 Using the Jive Mobile App

 

12. Community Engagement

     12.1 Community Events 

 

13. Migration Information

     13.1 Community Issue Tracking

 

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