Document created by stephensheldon on Sep 27, 2013Last modified by stephensheldon on Jun 13, 2014
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Service Operations Insight Wiki

Welcome to the SOI Wiki! Feel free to edit any of these pages or email the admins with suggestions. We're friendly. Seriously.

Shamelessly stolen from CA's description of SOI:

"CA Service Operations Insight is a next-generation solution that helps your organization understand services better and provide the best service quality and availability to customers and end users. In real time, information from your network infrastructure and application performance management tools are analyzed and correlated, so that you can accurately visualize services, pinpoint what impacts quality and what puts it at risk."   

Feel free to pronounce SOI as "soy" - just don't complain if it makes you hungry.

NOTE: the below section is called "Children Pages" but children will most likely find it rather boring