Tech Tip: CA Performance Center: Post 2.3.3 upgrade UI access may be broken in SSO configurations

Document created by polmi05 Employee on Jun 20, 2014Last modified by SamCreek on Dec 17, 2016
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CA Performance Center Tech Tip



Post 2.3.3 upgrade of CA Performance Center (CAPC), some users may experience a log in failure for all users trying to access the CAPC web UI. Some users may not even be able to access the log in page for the CAPC web UI.


This will only affect CAPC environments configured to use either:


  • SSO LDAP w/ GSSAPI configurations
  • SSO SAML configurations


No other SSO configurations have been identified as affected at this time.

To learn more about this possible problem, including how to resolve it, please review Knowledge Base Article TEC612776.