NFA Trap Events not translated in NPC Events View

Document created by Christopher_Walsh Employee on Jun 25, 2014Last modified by Christopher_Walsh Employee on Dec 17, 2016
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Details

When sending NFA 9.1.x and newere Trap Events to NPC/EM they are showing up with a Category of "Unknown". Also the Description will show up like "NQreporter_MIB.reporter0.1.0.3 Trap" instead of having the correct description.


Solution


1) Download the .zip file from the FTP link below to your NPC server:

ftp://ftp.ca.com/pub/netqos/product_patches/EM/NFA_MIB_EM_Rules_164284.zip

2) Extract the zip file.

Copy the .xml files to the locations below:

NetQoSEventRules.xml -> \NetQos\EventManager\EventManagerWS
NetQoSTrapRules.xml -> \NetQos\EventManager\EventManagerService

3) Copy the Reporter.mib file to the directory below:
\NetQoS\EventManager\bin

4) Open a command prompt and change directory to:

\NetQoS\EventManager\bin


Then run the command below to import the updated NFA mib:

mibtodb Reporter.mib

5) Recycle the NetQos Event Manager service on the NPC server and wait for some time for new traps to come in from NFA, and the new trap events should now be translated properly.

**Note you should be at least NPC version 6.1.194 and Event Manager version 2.1.116 for the events to be displayed**

 

This document was generated from the following discussion: NFA Trap Events not translated in NPC Events View

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