NPC 404 issue, after RA 9.0.161 upgrade to NFA 9.1.3

Document created by ajake01 Employee on Jun 27, 2014Last modified by SamCreek on Dec 17, 2016
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issue

just upgraded (that went fine) can't bring up npc concsole
getting NPC 404 error

Solution :

There is a known issue where the installation of NPC 6.1.194 on an NFA
9.1.3 console can give you that 404 error, due to the NPC installer getting
"/" characters for the path from the registry instead of "\" characters.

Here is how you can fix it:

-Open IIS Manager and expand the server->Sites->Default Web Site.

-Select the npc virtual app and click 'Basic Settings' on the right side.

-Edit the 'Physical Path' property and replace any / with a \.

-Repeat for the PortalWebService, SingleSignOn, VMWare, and WAAS virtual
apps.

-Run iisreset

 

This document was generated from the following discussion: NPC 404 issue, after RA 9.0.161 upgrade to NFA 9.1.3

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