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Nolio KB:Unable to log onto Nolio Via the Webstart page, What should I do?

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Jul 08, 2014 02:28 PM

Anon Anon

Nolio Official KB:I am unable to log on to Nolio Via the Webstart page, What should I do?

Troubleshooting: Unable to access the Nolio Automation Center Via Web interface

Problem:

You are unable to Login to a remote Nolio Automation center via <a href="http://nolioserver:portNum/nolio-app/" rel="nofollow">http://nolioserver:portNum/nolio-app/</a>;

Anaylsis.

Test to see if this is a Local Problem or Global. (just you or Everyone)

If this is a local problem then

1. Test name resolution by entering the server's IP address instead of its name (e.g. <a href="http://10.10.10.10:8080/nolio-app/" rel="nofollow">http://10.10.10.10:8080/nolio-app/</a>)

2. Check the <a href="http://kb.noliosoft.com/nolio-asap/administration/log-files-location" rel="nofollow">http://kb.noliosoft.com/nolio-asap/ad...</a> Nolio nolio_dm_all.log for [SwingWorker-pool-595232-thread-1] ERROR (BasicLoginHandler.java:135) - Could not access HTTP invoker remote service at [<a href="http://nolio:port/datamanagement/remoting/AuthorizationService]" rel="nofollow">http://nolio:port/datamanagement/remo...</a>; nested exception is java.net.SocketException: Unknown proxy type : HTTP

3. Check Java settings

Control panel >Java>General>Network Settings..

4 Choose Direct connections, or If you are using a poxy server then fill in the proper fields.

5. Click ok >Apply> ok

See if the Web interface works.

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