SOI Tech Tips: Preference Button Not Working

Document created by kluong Employee on Jul 17, 2014
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When you press the Preference button in the SOI Dashboard nothing happens.

PreferenceButton.png

 

Normally you would see the User Preference User window.

User Preference.png

 

First try to login using the samuser and see if that works, if it does than the problem is with the

Preference value in the EEM Application.

Open the SOI Console and go to the Users tab.

Delete and readd the user that is having the problem.

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