SOI Tech Tips: Preference Button Not Working

Document created by kluong Employee on Jul 17, 2014
Version 1Show Document
  • View in full screen mode

When you press the Preference button in the SOI Dashboard nothing happens.



Normally you would see the User Preference User window.

User Preference.png


First try to login using the samuser and see if that works, if it does than the problem is with the

Preference value in the EEM Application.

Open the SOI Console and go to the Users tab.

Delete and readd the user that is having the problem.