Tech Tip: Upgrade from 0.0.0.0 to 9.2.0.118 unable to complete after uninstall

Document created by PearC Employee on Jul 29, 2014
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After an uninstall of NFA and during the performance of a subsequent installation you get an error similar to:

 

Upgrade from 0.0.0.0 to 9.2.0.118 cannot be completed

 

This is due to the fact that the uninstall did not remove the reporter database during the uninstall process.

 

- Stop MySQL

- Remove the x:\CA\NFA\MySQL51\data\reporter folder

- Restart MySQL

- Rerun the install process

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