Tech Tip: Upgrade from to unable to complete after uninstall

Document created by PearC Employee on Jul 29, 2014
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After an uninstall of NFA and during the performance of a subsequent installation you get an error similar to:


Upgrade from to cannot be completed


This is due to the fact that the uninstall did not remove the reporter database during the uninstall process.


- Stop MySQL

- Remove the x:\CA\NFA\MySQL51\data\reporter folder

- Restart MySQL

- Rerun the install process