Tech Tip - Architecture:  Monitoring Cisco Deployments  How are metrics collected for a Cisco UC deployment?

Document created by Terry_Mills Employee on Aug 5, 2014
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As of UC Monitor 3.7, there are two ways to monitor a Cisco deployment:

·         SPAN method:  UC Monitor Collector intercepts messages while connected to a SPAN port on the switches that carry the CUCM signaling traffic (e.g., SCCP, SIP).

·         CDR method:  UC Monitor Console receives CDRs and CMRs through an FTP push from the Cisco UC Manager.