Tech Tips: Event Manager fails to be added as a data source in CAPC

Document created by Christopher_Walsh Employee on Aug 7, 2014Last modified by SamCreek on Dec 17, 2016
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Details

If Event Manager was improperly removed from CAPC or restored from a backup and you try to add or sync Event Manager back with CAPC you may get an error like:

"Adding Data Source Failed Data source is already registered to another Performance Center instance"


Solution


To resolve this, follow the steps below:


1. From Admin UI, remove EM datasource


2. Remove all NPC related property from em.general table by running the following from the CAPC server:

mysql -P3308 em


DELETE from general where Attribute LIKE ‘%NPC.%’;

3. Restart the Event Manager service by running:

/etc/init.d/caperfcenter_eventmanager restart


4. Manually add Event Manager again by going to "Admin->Data Sources' and selecting "New"


5. Allow Event Manager to sync with CAPC


This has been added this to the 'unregister from npc/capc manually' sticky.



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This document was generated from the following discussion: Tech Tips: Event Manager fails to be added as a data source in CAPC

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