Service Operations Insight

Tech Tip: How to populate the Affected Service in the service desk ticket 

Aug 08, 2014 10:06 AM

fSolution:

Attached a document that contains screenshots showing how to configure the Ticket Properties in the Action policy in SOI in order to populate the Affected Service in the service desk ticket.

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Affected_Service.docx   242 KB   1 version
Uploaded - May 29, 2019

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