UC Connector Alert Unknown

Document created by Shaheen_Ahmed Employee on Aug 8, 2014
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Symptom:

 

- Using UC connector to generate alert on a CI but the alert shows up with Unknown Name and classname as Entity

 

Solution:

 

- Make sure all the property tag and their values are correct, specially the className property. Do not use className property value such as SA_Server, instead use ComputerSystem.

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