SOI Tech Tips: Create New Event policy doesn't clear old alert

Document created by Brahma Employee on Sep 1, 2014
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Problem: Created a new 'Create New Event' event policy to change Alert Severity of specific alerts, the policy is working as it creating a new Alert with desired Severity but the old Alert is not getting cleared. Hence, SOI console has both old & new alert.


Solution: Change Mdr Element ID event value from default " fx:uniqueidentifier() " to " ${pattern1.MdrElementID} "


This changes helps ensure that a new event is created with a unique mdrElementID value.