TECH TIP :FAIL -- The value of timezone environment variable [TZ] is not supported

Document created by Roberto_Milani Employee on Sep 1, 2014Last modified by SamCreek on Dec 17, 2016
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If during ehealth install or upgrade you should receive the following error :

    FAIL -- The value of timezone environment variable [TZ] is not supported

 

follow these steps:

1) Browse the timezone.xx.txt file where xx is the OS value.

there are three values i.e.

#NH Internal Name     LINUX   Name     User Visible Label                                          

gmt1                            Etc/GMT+1           "(GMT-01:00) Azo


Locate your desired timezone in the second column , in this sample the right value is Etc/GMT+1

2) Set the TZ variable into /etc/profile and nethealthrc.sh & .csh files

3) Restart upgrade or installation

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