You can only do an in place update to release 220.127.116.11X from a CA eHealth installation that is at release 6.3.1.06 or higher. Any update from ehealth 6.3.1.05 or lower to 18.104.22.168X requires that you either upgrade in place to ehealth 6.3.1.06 first, or do a two machine migration from ehealth 6.3.1.05 or lower to 22.214.171.124X. The two machine migration is used in the situations where a new OS is required for carrying out the upgrade to meet support requirements, such as upgrading ehealth 6.3.0.06 on win2003 to 6.3.2.05 running on win2008. Two machine migration consists of the following three steps
1. Install ehealth on the target machine
2. Do an ascii database save on the source machine
3. Transfer the ascii database from source to target machine and load it into the newly installed ehealth
The minimum ehealth version you can do the asc db save from and load it directly to 126.96.36.199X is 188.8.131.52X. That means that you can load asc db save derived from 184.108.40.206X, 220.127.116.11x and 18.104.22.168x to 22.214.171.124X.