How to find who cleared the alerts

Document created by Shaheen_Ahmed Employee on Sep 15, 2014
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Go to the Alert Queues and select any queue, on the right hand side bring up the information tab.

 

Expand the "Cleared Alert History". You can filter by date and time to see the cleared alerts. You can use the "Cleared On" time from the "Cleared Alert History"and search in the Auditor to see who cleared the alerts during that time.

 

NOTE: The Auditor is only available in SOI 3.2

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