Announcing CA Service Operations Insight 3.2 CU3!

Document created by Mitch_Engel Employee on Sep 19, 2014
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On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with innovative software and services.  As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA Service Operations Insight 3.2 Cumulative Update 3 (CA SOI 3.2 CU3, RO73444) is now available for download.  Our cumulative updates are designed to significantly simplify how we can provide our customers incremental feature / function as well as maintenance currency in smaller and more frequent, easily digestible updates.

This cumulative update for CA SOI 3.2 includes:

  • CA Nimsoft Monitor Integration Certification
  • New CA Nimsoft Monitor connector (downloaded separately)
  • Simplified Catalyst Container for connectors (downloaded separately)
  • DR support with CA ARCserve Replication and High Availability 16.5
  • ServiceNow Dublin support
  • Support for EEM 12.5 and EEM 12.51
  • Additional solution / connector certifications
  • All current maintenance updates at the time of this announcement
  • CU simplified installation – can be applied to CA SOI 3.2 and up


You can download your copy of CA SOI 3.2 CU3 (RO73444) and the Catalyst Container 3.4.1 (RO73744) from the “Published Solutions” section of the CA Support Online Download Center  


If you have any questions or require assistance, contact CA Customer Care online at where you can submit an online request using the Customer Care web form: You can also call CA Customer Care at +1-800-225-5224 in North America or see for the local number in your country.


Should you need any assistance in understanding these new features, or implementing this latest release, our CA Services experts can help.  For more information on CA Services and how you can leverage our expertise, please visit connect, learn and share with other customers, join and participate in our community CA Service Operations Insight SOI.


    To review CA Support lifecycle policies, please review the CA Support Policy and Terms located at:

   Thank you again for your business.