Ever get an alarm condition and wish you could related a bit more information to make better decisions on the outcome so that you could automate the outcome more accurately. I have done many of them that I use everyday and they provide very powerful key missing steps after an alarm is created and before a CASD ticket is created from the alarm results. I have created a step by step guide to building a CA SOI Alarm Enrichment. It was tested on 3.1 SP3 but it may work on newer releases. It is based on a hypothetical dilemma to provide you with the steps necessary to create an alarm enrichment.
Happy enriching...