Tech Tip: The "Information Tab" in the SOI console is grayed out for some Alerts

Document created by DanielVidusin Employee on Nov 19, 2014
Version 1Show Document
  • View in full screen mode

Alerts where the CI is not managed by being part of a Service will not have this tab enabled. This tab contains information when the Alerts CI is part of a Service such as Maintenance schedules an Service Level Agreements.