IUAG6 Ideation_Customer Driven Requirements.pdf

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Session given by Sheila Miller and Greg Beedy, CA Technologies at IUA/CA IDMS Technical Conference December 2014


Title: Ideation: Customer Driven Requirements

Abstract: The CA Communities Ideation “Ideas” portal allows IUA/EIUA community members to voice product-specific ideas with the ability for all members to promote, demote, and comment on all ideas posted.  As ideas are promoted, their scores increase, allowing CA Technologies to rank which suggestions and requests are considered most important to community members.  Ideas can be enhancements to existing products or entirely new features.  Comments on each idea are also important so a variety of customers can note benefits or concerns of the idea, and note value or additional considerations.  This session includes time for live ideation where you can introduce your ideas.