Tech Tip - During update to eHealth, I am not prompted for the oracle base software.

Document created by Rich_V Employee on Jan 15, 2015Last modified by SamCreek on Dec 17, 2016
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Tech Tip


During the upgrade of eHealth from 6.3.x.xx to I do not get prompted for the path to the oracle base software.


Instead I am only prompted for the path to the oracle update software.




Why am I seeing this?




Oracle kits are now a complete install, much like the eHealth software.


So the oracle update kit is also a complete install.


Therefore the base is not needed for an update.


It will only be needed for fresh install of


( the reason you need the base media for a fresh install is due to the way we install the oracle client.)






If you are doing an update of eHealth 6.3.2.xx to, you do not need to download the oracle base software.