Tech Tip: Stop SCOM Agent service during update/install

Document created by fulth01 on Jan 20, 2015Last modified by SamCreek on Dec 17, 2016
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For CA eHealth systems with Microsoft System Center Operations Manager installed the SCOM Agent service needs to be added to the list of services that must be stopped to avoid issues with Oracle updates that could leave the eHealth system inoperable during upgrades or at the least lead to failed installs:


eHealth httpd


FLEXlm License Server




ArcServe Agent

BackupExec Agent CA DSI Server


CA Message Queuing Server

CA Pest Patrol Realtime Protection Server

CA Unicenter NSM Systems Performance Agent for UAM

COM+ Event System

Distributed Transaction Coordinator

eTrust Antivirus Realtime Service

eTrust ITM Job Service

eTrust ITM RPC Service

FTP Publishing Service

IIS Admin Service

MTSrecovery Service

Network Associate McShield

Network Associate Task Manager

Simple Mail Transport Protocol (SMTP)

SNMP Service

Unicenter Message Queuing Server

Unicenter Remote Control Host

Unicenter Software Delivery

VMWare Tools Service

VMware Physical Disk Helper Service

World Wide Web Publishing Service

Windows Management Instrumentation Service (winmgmt)


This addition will occur in a version after