If you are facing problem where release reports in 4.7.0 -5.0.2 are not been rendered properly like screen shot below please review list of pre-requisites mentioned below.
- Browser compatibility
- Required plugins
- ROC Dashboard requires adobe flash player to be installed as plugin on respective browser so that reports can be rendered.
Note: plugin name which will be listed will be Shockwave Flash <version>
To check if plugins are installed or not please follow below
a. Chrome: Adobe Flash Player plugin
- Tip: In chrome type-in chrome:plugins
b. IE: Click on tools->Manage Add-ons, select filter “All add-ons”
c. Firefox: Tools -> Add-ons -> Plugins
- Beside this it requires that Active-X rendering is enabled
Note: ActiveX protocols are a set of reusable software. Configuration been made to them will be used by mostly all browser installed on system. Active-X configuration are available through IE so please make sure that Active-X
rendering is not blocked. If blocked again Adobe flash player will not be able to render release reports.
Check Active-X rendering configuration via IE. In this example IE 9 is used.
For IE 8 it is done via Manage Add-on and disabling active-x control/plugin.
Above problem are seen with CA Release automation 4.7 and 5.0.2 and been verified on them.