CA Datacom DB2 Transparency EOL Announcement

Document created by pactr01 Employee on Feb 11, 2015
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February 9, 2015

 

 

To:         CA Datacom DB2 Transparency Customers

 

From:     The CA Technologies Datacom Product Team

 

Subject:  End of Life Announcement for CA Datacom DB2 Transparency

 

 

CA Technologies is continually working to improve our software and services to best meet the needs of our customers. In order to focus our development efforts and to help our customer base achieve their strategic business initiatives, we are investing our resources in new technology and software and will be dropping support on CA Datacom DB2 Transparency. In accordance with our CA Support Policy and Terms (https://support.ca.com), please consider this letter your written notification of this End of Life.  This means CA Datacom DB2 Transparency will no longer be enhanced and that maintenance and technical support will be discontinued beginning February 1, 2016. However, CA Technologies will honor any existing contractual requirements to sustain support on this product that may exist between you and CA Technologies.

 

In order to assist you with your planning, we are offering the following:

 

  • CA Technologies is committed to providing superior support to our customers using our technology solutions.  CA Extended Support, one of the CA Technologies support offerings, is designed to extend support for CA Technologies software product versions or releases that have reached their End of Life DateCA Support Online (https://support.ca.com/), for more information.

 

If you have any questions regarding the support schedule, please contact CA Datacom DB2 Transparency Support at CA Support Online (https://support.ca.com/), your local CA Technologies Account Manager, a member of the Customer Success Team, or CA Customer Care online at http://www.ca.com/us/customer-care.aspx where you can submit an online request using the Customer Care web form: https://communities.ca.com/web/guest/customercare.  You can also call CA Customer Care at +1-800-225-5224 in North America or see http://www.ca.com/phone for the local number in your country. 

 

Your success is very important to us, and we look forward to continuing our successful partnership with you.

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