Issue:
When exporting a .CSV file in CA Network Flow Analysis 9.1+ you may run into this issue if the amount of data you are trying to export goes over a certain limit.
The error will read:
500 – Internal server error - Maximum request length exceeded
If you do not see this error in the browser you may also get a “page not found” or just a plain white page. To see if you are running into this problem please try to find this error in the
“LogLogxxxx-xx-xx.log” under <installdir\REPORTER\Logs> on the NFA Console Server.
The error will read:
[HttpException (0x80004005): Maximum request length exceeded.]
System.Web.HttpRequest.GetEntireRawContent() +8863324
System.Web.HttpRequest.FillInFormCollection() +105
System.Web.HttpRequest.get_Form() +68
NetQoS.Portal.Util.RequestValidator.Application_PreRequestHandlerExecute(Object source, EventArgs e) +349
System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +68
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +75
Resolution:
- Open IIS and select "Default Web Site".
- Scroll down and click on Configuration Editor.
- In the drop down find system.web/httpRuntime,
- Edit the "maxRequestLength" to the maximum value "2097151" and then press enter.
- Press "Apply" in the "Actions" left side pane.
- In the drop down find system.webServer/security/requestFiltering
- Expand "requestLimits" and change the "maxAllowedContentLength" to the maximum value "4294967295" and then press enter.
- Press "Apply" in the "Actions" left side pane.
- Open and Command Prompt as an Administrator, and type in IISRESET and press enter.