Registering and Logging In

Document created by Melanie_Giuliani Employee on Mar 9, 2015Last modified by Melanie_Giuliani Employee on Jan 11, 2017
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The CA Communities use a single sign-on model with other CA websites such as CA Support Online and/or ca.com.  In other words, if you already have credentials to access those systems, you can log-in using the same credentials to access CA Communities. If you do not already have credentials for those sites, you will need to follow the online registration process described below.

 

To start, navigate to https://communities.ca.com and click on "Log In" on the top grey banner next to the search bar.

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From there, you will be taken to a log in page that has the registration option on the right side of the page. If you already have ca.com or CA Support credentials, enter that information into the left-hand side of the page and click "Submit" to log in to the system. If you are a CA employee, you can also log in without having to register using your pmfkey@ca.com and domain password. If neither of those options apply to you, click on "Register Now" on the right-hand side of the page.

 

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Once you click on "Register Now" you will be taken to a registration page that will prompt you to enter the necessary information. Click here to be taken directly to the registration page: Register with CA Technologies - CA Technologies.

Fill out all the required information on the registration page. Additional information, such as your site ID, will be required to set up advanced access to CA Support, the Partner Portal, etc.

Once you have filled out all areas and clicked on 'register now' at the bottom of the page, you will be redirected to a thank you page.

As indicated in the thank you message, a confirmation email will be sent to the email address you provided. You will then have to follow the link in that email in order to complete the registration process. Once you have done so, you will be taken to the sign-in page for the CA Communities. Log-in using your email address and password. Your registration is now complete!

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